Author Topic: Roundcube error - urgent help please  (Read 1863 times)

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Roundcube error - urgent help please
« on: July 16, 2020, 10:36:24 AM »
Hi, updated roundcube but now I get

Connection to storage server failed.

Server Error: AUTHENTICATE PLAIN: Authentication failed.

https://ibb.co/ScTzv7b

Please help  :'(
« Last Edit: July 16, 2020, 10:49:35 AM by johnny09 »

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Re: Roundcube error
« Reply #1 on: July 16, 2020, 10:48:59 AM »
Please....tried many things but no one works.... help...very urgent...  :-[

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Re: Roundcube error - urgent help please
« Reply #2 on: July 16, 2020, 10:07:11 PM »
Hi,

try run this:
Code: [Select]
sh /scripts/mail_roundcube_update

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Re: Roundcube error - urgent help please
« Reply #3 on: July 17, 2020, 06:41:07 AM »
Today there is no more error
But all created emails show - Mailbox is empty

Can send out, replying to mail get
<info.....id.lv>: host mail..........id.lv[89.254...........] said: 554 5.7.1
<info.....id.lv>: Relay access denied (in reply to RCPT TO command)


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Re: Roundcube error - urgent help please
« Reply #4 on: July 17, 2020, 07:10:59 AM »
I dont know what helped but seems to me that it works now.

1./usr/local/cwpsrv/var/services/roundcube replaced with previous backup - did not help
2.So replaced with the last version - updated - did not help also
3.From cwp panel email accounts section I used autologin - did not help, no email were showing
4.Loged out and reopened autologin - and emails showed up

I guess that the key of the autologin was corrupt or did not work as it should
Can send and receive emails. Thanks  :)