Author Topic: Server Error: STATUS  (Read 1079 times)

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Server Error: STATUS
« on: August 18, 2020, 08:31:45 PM »
Upon creating a new web account and then setting up an email, then logging into RoundCube, I receive the following error:

Code: [Select]
An error occurred!

Server Error: STATUS: Internal error occurred. Refer to server log for more information.

In the server log I the only thing I can really see at the date and time frame is this:
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[18-Aug-2020 20:02:18 UTC] PHP Warning:  count(): Parameter must be an array or an object that implements Countable in /usr/local/cwpsrv/var/services/roundcube/program/lib/Roundcube/rcube_plugin_api.php on line 438

RoundCube version is currently: Version 1.4.8
CWP Version: CWPpro version:
PHP version: 7.2
I have other accounts (older ones) and those emails work just fine (No errors, send and receive).

But new accounts (I created 2 of them) both have those errors.

What I have tried:

Googling the issue, No results worked
Editing config file adding:
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// Log IMAP conversation to <log_dir>/imap or to syslog
$config['imap_debug'] = true;

updating RoundCube to the current version (listed above)
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sh /scripts/mail_roundcube_update

Re: Server Error: STATUS
« Reply #1 on: August 27, 2020, 06:37:23 AM »
hmmm, if you have the problem with one account only, try to recreate the account.
You can ask me to solve any problem with your server for some money in pm  ;)
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