Author Topic: Error while crating new account  (Read 17183 times)

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Error while crating new account
« on: May 15, 2015, 08:04:14 AM »
I have noticed that creating new account in CWP is not possible anymore, I always end up with this error:

Code: [Select]
ERROR! Check All Fields (only lower caps are allowed and no special characters)!
Tried to fill all fields with lowercase characters, there was no special characters, I even changed package name to lowercase, but stil getting the same error.

CWP version: 0.9.8.6

Steps to reproduce this error:

  • In CWP (version 0.9.8.6) go to User Accounts -> New Account
  • Fill in new account information
  • Click "Create" button

Re: Error while crating new account
« Reply #1 on: May 16, 2015, 06:05:22 PM »
The best thing you can do is, try contacting their support directly.

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Re: Error while crating new account
« Reply #2 on: June 23, 2015, 10:42:41 PM »
This problem appears on the CWP demo also.  Mine too.

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Re: Error while crating new account
« Reply #3 on: July 05, 2015, 09:22:46 PM »
Try to use 8 characters long username.
email is required

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Re: Error while crating new account
« Reply #4 on: September 07, 2015, 01:08:03 PM »
Hi Guys, this is more than 2 months old, was it solved or is that a normal behaviour? Where can i find the limits for a username? Dindt find a hint in the Wiki. Thx

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Re: Error while crating new account
« Reply #5 on: September 07, 2015, 01:13:20 PM »
I think it's solved by now, but I'm not using CWP anymore, so I can't confirm for sure :)

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Re: Error while crating new account
« Reply #6 on: May 06, 2017, 11:36:13 AM »
 ;)

Make sure you have completed all *Required fields (email) while completing user creation ...

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Re: Error while crating new account
« Reply #7 on: May 30, 2018, 01:43:59 PM »
im back after a couple of years, and have the same error, in 2018

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Re: Error while crating new account
« Reply #8 on: June 22, 2018, 08:32:50 PM »
Is this project dead? Too bad, i really liked it.

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Re: Error while crating new account
« Reply #9 on: June 23, 2018, 01:53:06 AM »
Is this project dead? Too bad, i really liked it.

No. Its not dead and its being updated regularly. You should not have this issue.

Can you please make a video of the issue?

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Re: Error while crating new account
« Reply #10 on: June 23, 2019, 08:41:55 AM »
I also had this problem. As best I can tell it seems to be related to the selection of webserver and issues that result from file ownership/permissions. (The other option is that non-ascii characters or other invalid characters are being used in one of the fields but this was not the issue for me.)

When I had nginx+php-fpm set as my webserver I received the error mentioned by OP and was unable to create new user accounts. The error would appear immediately, not after any processing time.

Having had a lot of problems in the past with file permissions and PHP (not related to CWP) I decided to try switching the webserver to nginx+apache+php-fpm. After doing this I was able to create users without any troubles. (I used identical data to test with, copy and pasted from a local notepad app.)
« Last Edit: June 23, 2019, 08:46:29 AM by techjp »