Author Topic: CWP->CWP: connection not reached The following error occured  (Read 3589 times)

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CWP->CWP: connection not reached The following error occured
« on: November 22, 2020, 09:37:27 AM »
Hello

1- I created api-key and whitelisted the destination server IP on the source server (also opened the required port to be sure).

2- I also whitelisted source server's IP in destination server's firewall 9i.e. full ports open)

3- Then I carefully entered the info in CWP->CWP connection creation form.

Now when I try to connect I receive a red box: connection not reached The following error occured...

I am stuck and I don't know what that error means. Is there a detailed log somewhere to help in debugging the connection issue?

Thanks

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Re: CWP->CWP: connection not reached The following error occured
« Reply #1 on: November 22, 2020, 03:08:39 PM »
Check if you have another firewall set of options outside of your OS, for example on Amazon EC2 you'd need to visit your EC2 console > network adaptors, allow the ports there too  ;)

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Re: CWP->CWP: connection not reached The following error occured
« Reply #2 on: November 23, 2020, 11:01:49 AM »
Thank you. It turned out that I should restart the firewall on the source side. I though when I opened the ports it has been applied.