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WebPanel => Information => Topic started by: CoriaWeb Hosting on February 08, 2020, 09:35:22 PM

Title: Billing problems with CWP's own WHMCS
Post by: CoriaWeb Hosting on February 08, 2020, 09:35:22 PM

I don't know if it's just me or everyone else.

Everything I pay to the CWP team via paypal, always remains "pending", thus delaying any intervention that the support team has to make in our servers.

If someone from CWP reads this topic, please correct your system so that it detects paypal payments and does not leave the invoices as "pending".

Title: Re: Billing problems with CWP's own WHMCS
Post by: Igor S. on February 09, 2020, 03:48:01 AM

Just open a ticket for the billing team and they will check the issue.

Title: Re: Billing problems with CWP's own WHMCS
Post by: CoriaWeb Hosting on February 09, 2020, 08:35:49 AM

I opened it several times, the last time they indicated that they would fix it, but in the meantime, we are behind in time when it comes to requesting support, since our times are delayed for that reason.

Greetings!

Title: Re: Billing problems with CWP's own WHMCS
Post by: Igor S. on February 16, 2020, 10:28:38 AM

So, I believe they will fix it. ;)