CWP: What is the future of the project? Is it still the right choice?

Hello everyone,

I have been using CWP Pro for several years, and overall it has served me well. However, over the past year I have become increasingly concerned about the future of the project, and I would really like to hear the opinions of other users.

As a system administrator, I need a control panel that is actively maintained, secure, and able to keep pace with modern hosting requirements. Unfortunately, I have the feeling that CWP is falling further behind compared to other control panels.

Some of my main concerns are:

New PHP versions seem to take a long time before becoming available.
Some updates appear to fix issues but also introduce new bugs or regressions.
The backup and restore system has caused me several problems. In my opinion, backups are one of the most critical features of any hosting panel, and reliability is absolutely essential.
Development seems slower than it used to be, and new features are released less frequently.
Communication regarding the project's roadmap and future plans is quite limited.
Technical support has also become a concern for me. Although I pay for a support plan, I have experienced response times of 5 to 10 days for some tickets. For production servers, such delays can be difficult to accept when an issue requires prompt attention.

This leads me to a simple question:

What is the long-term vision for CWP?

Many competing panels such as Webuzo, DirectAdmin, and Plesk seem to be evolving much faster, with quicker PHP support, frequent updates, and more modern backup solutions.

I am not trying to criticize CWP or start an argument. I genuinely want to understand whether other administrators share the same concerns or if my experience is unusual.

I would really appreciate hearing your thoughts:

Are you still confident in CWP's future?
Do you trust it for production environments?
Have you experienced issues with backups or restore operations?
How has your experience with technical support been?
Are you satisfied with the current development pace?
Are you planning to stay with CWP, or are you considering moving to another control panel?

Personally, I am at an important decision point. I am preparing to deploy a new production server and must decide whether to continue investing in the CWP ecosystem or migrate to another platform.

I sincerely hope CWP continues to grow and improve because it has many strengths. However, I believe the project needs to demonstrate a stronger development roadmap, faster adoption of new technologies, more reliable backup and restore features, and more responsive technical support if it wants to remain competitive in today's hosting market.

I look forward to reading your experiences and opinions.

Thank you.

Starburst and Overseer probably have some information—and since this topic has come up again (there have been discussions about this on the forum before)—has the CWP installation script been updated? Or does it still come with PHP 5.6 after installation, requiring you to go through everything one by one and update it? I'm losing my patience; the situation is a disaster. I’m stuck monitoring cobbled-together servers, hoping that this panel will finally have a stable version—one where all the tools, packages, and services are up to date right from the moment of installation—since the communication regarding its updates is absolutely abysmal...
My advice—I don't know how many CWP Pro servers you have (I have over 20)—is that if you only have a few, RUN—look for other solutions!

Hello,
I think it's first time when i post here, but i was an admin that i use CWP, but for about 2 week i migrate from CWP to Webuzo, and i have no regret.
Also they have migration tools from CWP and everything work great.
Also they have a great support.
Only minus that, in my opinion, is price, is not so cheap like CWP, but you will have included support in license price.
Maybe this information will help other user that want to move from CWP.

I'll offer a different perspective as it's not like they're football teams & you're supposed to go with one or the other. I run CWP & CPanel servers & both have their own pros & cons. CWP is fantastic cost wise, simple to use & does most things well, I actually prefer the node.js setup but maintenance can be very hands on. CPanel is more stable, practically maintenance free & feature rich but comes with a much heftier price tag, is more complex to use & is always trying to sell you other subscriptions.

I'm led by what the client wants, if price is the most important factor they get CWP hosting or if they want full featured and are prepared to pay more they get CPanel hosting.