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Author Topic: User login locked screen  (Read 18025 times)

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pixelpadre
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User login locked screen
« on: February 02, 2020, 03:58:55 AM »
I am getting an error screen for user login indicating that screen is locked due to reaching maximum number of failed attempts.

I am not blocked by modsec or csf.  2082 and 2083
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pixelpadre
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Re: User login locked screen
« Reply #1 on: February 02, 2020, 01:27:41 PM »
failed login screen is in an infinite loop and keeps loading.

Login into admin from same ip has no problems.
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pixelpadre
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Re: User login locked screen
« Reply #2 on: February 02, 2020, 04:09:03 PM »
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rcschaff
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Re: User login locked screen
« Reply #3 on: February 02, 2020, 04:44:42 PM »
apparently so is mine. It definately isn't CSF, as you wouldn't even get a page load, it has to be a security protocol built into their dashboard.  Can you open the panel from the admin section under list accounts by chance?
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Google Hangouts:  rcschaff82@gmail.com
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pixelpadre
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Re: User login locked screen
« Reply #4 on: February 02, 2020, 04:55:04 PM »
no change in list accounts
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rcschaff
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Re: User login locked screen
« Reply #5 on: February 02, 2020, 06:12:23 PM »
Login to admin.  Under Security tab -> User Login Security

Hit purge all and see if it fixes it.
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Google Hangouts:  rcschaff82@gmail.com
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pixelpadre
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Re: User login locked screen
« Reply #6 on: February 02, 2020, 08:51:30 PM »
Fail
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pixelpadre
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Re: User login locked screen
« Reply #7 on: February 02, 2020, 10:04:48 PM »
 [ssl:warn] [pid 18654:tid 140070880978816] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]

Maybe?
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pixelpadre
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Re: User login locked screen
« Reply #8 on: February 02, 2020, 11:47:35 PM »
I have check all of my log files and cannot find anything in connection with this problem.
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pixelpadre
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Re: User login locked screen
« Reply #9 on: February 03, 2020, 12:24:51 AM »
Quote from: rcschaff on February 02, 2020, 06:12:23 PM
Login to admin.  Under Security tab -> User Login Security

Hit purge all and see if it fixes it.

I compared sourcecode for a working user login page and this bad user login page.  Very bid difference between the two.
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josemnunez
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Re: User login locked screen
« Reply #10 on: February 03, 2020, 10:28:54 AM »
Does it happen with all the accounts of this server?
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pixelpadre
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CWP user login broke, support wants $$$
« Reply #11 on: February 03, 2020, 12:46:29 PM »
This problem is serious.  Login page will not even load.

I contacted support and they told me that I have to pay them to fix it.

Right.  Good idea. >:( >:( >:( >:(
« Last Edit: February 03, 2020, 01:09:17 PM by pixelpadre »
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Sandeep
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Re: User login locked screen
« Reply #12 on: February 03, 2020, 05:12:44 PM »
can you provide the ticket number ?
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pixelpadre
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Re: User login locked screen
« Reply #13 on: February 03, 2020, 06:43:48 PM »
Quote
Josem.nunez@gmail.com <info@centos-webpanel.com>
   
7:52 AM (5 hours ago)
   
to me
Hi
Please generate a support ticket that includes access to this server and will gladly see what happens here if it costs you

That was the response I got from contacting support.
« Last Edit: February 03, 2020, 06:47:01 PM by pixelpadre »
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pixelpadre
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Re: User login locked screen
« Reply #14 on: February 03, 2020, 06:49:59 PM »
Its a moot discussion at this point.  You released 935 today and it fixed your problem. You're welcome.
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