User login locked screen

I am getting an error screen for user login indicating that screen is locked due to reaching maximum number of failed attempts.

I am not blocked by modsec or csf.  2082 and 2083

failed login screen is in an infinite loop and keeps loading.

Login into admin from same ip has no problems.

See for yourself

https://libra.goldspot.us:2083

apparently so is mine. It definately isn't CSF, as you wouldn't even get a page load, it has to be a security protocol built into their dashboard.  Can you open the panel from the admin section under list accounts by chance?

no change in list accounts

Login to admin.  Under Security tab -> User Login Security

Hit purge all and see if it fixes it.

Fail

 [ssl:warn] [pid 18654:tid 140070880978816] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]

Maybe?

I have check all of my log files and cannot find anything in connection with this problem.

Login to admin.  Under Security tab -> User Login Security

Hit purge all and see if it fixes it.

I compared sourcecode for a working user login page and this bad user login page.  Very bid difference between the two.

Does it happen with all the accounts of this server?

This problem is serious.  Login page will not even load.

I contacted support and they told me that I have to pay them to fix it.

Right.  Good idea.

can you provide the ticket number ?

Josem.nunez@gmail.com <info@centos-webpanel.com>
   
7:52 AM (5 hours ago)
   
to me
Hi
Please generate a support ticket that includes access to this server and will gladly see what happens here if it costs you

That was the response I got from contacting support.

Its a moot discussion at this point.  You released 935 today and it fixed your problem. You're welcome.