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Topic: Wait times for Managed Support (Read 2786 times)
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mark4785
Newbie
Posts: 3
Wait times for Managed Support
«
on:
January 18, 2021, 11:30:16 PM »
I recently installed Centos Web Panel and took out a Managed Support subscription at $12.00 per month. What are the typical wait times for support tickets involving troubleshooting basic DNS issues?
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studio4host
NOC Partner
Hero Member
Posts: 1331
Re: Wait times for Managed Support
«
Reply #1 on:
January 19, 2021, 05:41:08 PM »
as specified on the cwp support site, it's by priority meaning that higher support packages get the higher priority
https://control-webpanel.com/support-services
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