Author Topic: Waiting on billing  (Read 59 times)

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Waiting on billing
« on: October 14, 2024, 01:36:56 AM »
Hi,

I paid for a one-month license via cryptocurrency a month ago. The payment is still showing as unpaid, and the billing department hasn't replied in three days.

What should I do? Is this control panel lacking support?

Thanks.

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Re: Waiting on billing
« Reply #1 on: October 17, 2024, 11:58:29 AM »
Same is here, I have 2 opened tickets a week ago and no one replied to me

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Re: Waiting on billing
« Reply #2 on: October 17, 2024, 04:24:52 PM »
Crypto payments are sometimes tricking, if they payment gets picked up or not. Depending on which processor you are using.

PayPal is the best route for fast payment & for the WHMCS system to process.

Send me a PM with your Base IPv4, and I can get you under our partner system, if you want temporarily.