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WebPanel => Installation => Topic started by: jkbadouvas on January 28, 2025, 02:49:47 PM

Title: AL 9 server not upgrading to CWP Pro
Post by: jkbadouvas on January 28, 2025, 02:49:47 PM

hi everyone,

I've purchased a licence for CWP Pro and my server is not getting updated.
Here is what I get

https://ibb.co/q5qpQBm (https://ibb.co/q5qpQBm)

Anyone having the same problem?

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: josemnunez on January 28, 2025, 04:13:35 PM

What IP addresses are assigned to that server?

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: Starburst on January 28, 2025, 11:31:15 PM

If you Base IPv4 matches what's in the system.

Try running:

Code: [Select]

/scripts/update_cwp

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: jkbadouvas on January 29, 2025, 02:54:30 PM

This is my IP

192.119.111.125

I've run all sort of commands, nothing happens!

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: Martins-phpbb on January 29, 2025, 10:53:19 PM

login here https://support.centos-webpanel.com/index.php?rp=/login and input your ip then run the command again.

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: jkbadouvas on January 30, 2025, 10:48:17 AM

Already done so... Nothing changed unfortunatelly and no one from support responds.

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: Starburst on January 30, 2025, 04:47:59 PM

Quote from: jkbadouvas on January 29, 2025, 02:54:30 PM

This is my IP

192.119.111.125

I've run all sort of commands, nothing happens!

I added your IP (192.119.111.125) to our partner account (temporarily).

Run

Code: [Select]

/scripts/update_cwp
You should have CWPpro now.  ;)

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: Starburst on February 07, 2025, 01:19:28 PM

This seem like it's been abandoned, so I'll go ahead and remove the IP.

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: jkbadouvas on August 21, 2025, 01:53:49 PM

Still Nothing!

I am running all sorts of commands but nothing happens

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: Starburst on August 21, 2025, 02:17:07 PM

Well I removed your IP from ours back in February, since I didn't receive any replies.
And now it is 6 months later, and your posting the exact same message, makes me wonder if you are an AI bot.

What distro are you running CWP on?

Is the server behind a NAT?

Not sure what you keep posting the same over and over by

Quote

I am running all sorts of commands but nothing happens.

All you need to run is:

Code: [Select]

/scripts/update_cwp

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: Martins-phpbb on August 26, 2025, 04:18:37 PM

http://192.119.111.125/  Test page

Title: Re: AL 9 server not upgrading to CWP Pro
Post by: Starburst on August 27, 2025, 12:00:19 AM

Is 192.119.111.125 the Public Base IP for the server?

If so, that is the IP you want to use in the control panel for the license.

IF you have a different Public IP as the base, then that one needs to be used.