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WebPanel => Installation => Topic started by: Nautilus on July 13, 2024, 03:31:41 AM

Title: Can't get CWPpro to activate
Post by: Nautilus on July 13, 2024, 03:31:41 AM

This seems like it should be simple but I'm having no luck at all trying to get CWPpro to activate.

I can log in to support.centos-webpanel.com and see that the license is ACTIVE and has the same IP as displayed within CWP admin as it's Shared IP.

CWP reports it is Up to date. I click on the big green button to "Activate CWP Pro" but still get the red button in the lower right "You are NOT running CWPpro, get it here!".

I don't know what to look at or try next. Suggestions appreciated!


P.S. The reCAPTCHA protection to make a post is awful. I go through like 10 pages clicking clicking clicking clicking. I get there's a reason but holy smokes. And now that I typed about it I have to do it again, it expired in tens of seconds?!

Title: Re: Can't get CWPpro to activate
Post by: Starburst on July 13, 2024, 04:21:34 AM

The IP needs to match the one at the bottom, next to Server IP:
Right under NS1 & NS2.

If that matches, log out of the web interface, and goto your CLI via SSH and run:

Code: [Select]

sh /scripts/update_cwp
Now log back into the web interface, and it should be on CWPpro.

Title: Re: Can't get CWPpro to activate
Post by: erolyil on October 09, 2025, 07:46:55 AM

Hi, I have the same issue and when I ran the update I got the the below response and no more progress. How can I solve it?

######################
Update Server Packages
######################
PHP Warning:  file_get_contents(): php_network_getaddresses: getaddrinfo failed: Name or service not known in /usr/local/cwpsrv/htdocs/resources/admin/include/cron.php on line 0
PHP Warning:  file_get_contents(http://centos-webpanel.com/webpanel/versions/el7.txt): failed to open stream: php_network_getaddresses: getaddrinfo failed: Name or service not known in /usr/local/cwpsrv/htdocs/resources/admin/include/cron.php on line 0
PHP Notice:  Undefined offset:1 in /usr/local/cwpsrv/htdocs/resources/admin/include/cron.php on line 0

Title: Re: Can't get CWPpro to activate
Post by: overseer on October 09, 2025, 10:47:16 AM

Is your server properly addressed and resolving on the net? IPv4 and IPv6?

Code: [Select]

ip aCan you ping other hosts from the server? Do you have essential service ports open on the CSF firewall?

Title: Re: Can't get CWPpro to activate
Post by: Starburst on October 09, 2025, 11:26:51 AM

Is your server behind a NAT (aka internal IP)?