Author Topic: I don't receive a single message from root..??  (Read 115 times)

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I don't receive a single message from root..??
« on: June 23, 2025, 06:09:43 PM »
Hi,

in the settings I have "root forwarder file detected, all root emails are forwarded to: test@mydomain.com", but I don't receive a single message from root..??

Distro Name: AlmaLinux release 9.6 (Sage Margay). PHP version 7.4.33

BR
Venty
« Last Edit: June 23, 2025, 06:12:54 PM by venty »

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Re: I don't receive a single message from root..??
« Reply #1 on: June 23, 2025, 08:12:39 PM »
Why don't you just set the destination e-mail under CWP Settings > Edit Settings?

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Re: I don't receive a single message from root..??
« Reply #2 on: June 23, 2025, 11:09:55 PM »
Why don't you just set the destination e-mail under CWP Settings > Edit Settings?

Hi,

I set the email address in CWP Settings > Edit Settings..., but now I notice that on the main Dashboard screen --->> https://prnt.sc/VyPVfAh6UwRW
However, when I select it ---->>>https://prnt.sc/dJ3-jVjipz-X

When I select details for a specific message, there is not much information... What should I check or do?

BR
Venty

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Re: I don't receive a single message from root..??
« Reply #3 on: June 24, 2025, 12:51:07 AM »
Root is sending OK.

Monitored Mail Queue, nothing stuck there.

Also check your SPAM folder.
« Last Edit: June 24, 2025, 12:52:57 AM by Starburst »

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Re: I don't receive a single message from root..??
« Reply #4 on: June 24, 2025, 12:58:38 AM »
Yea, gmail isn't receiving emails from the server, but other domains are.

This could have to do with rDNS/PTR still not being updated around the world.

There not on the servers queue, so that part is good.

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Re: I don't receive a single message from root..??
« Reply #5 on: June 24, 2025, 01:38:30 AM »
Something weird is afoot...

CLI email from our server to our internal email isn't working either.

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Re: I don't receive a single message from root..??
« Reply #6 on: June 24, 2025, 07:01:33 AM »
Something weird is afoot...

CLI email from our server to our internal email isn't working either.

Hi,

to understand that the thing is not only with me ...?

BR
Venty

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Re: I don't receive a single message from root..??
« Reply #7 on: June 24, 2025, 02:08:58 PM »
Check some of your DNS entries for the new server, and also your SPAM folder at Gmail.

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Re: I don't receive a single message from root..??
« Reply #8 on: June 24, 2025, 06:02:23 PM »
Hi,

Thank you very much for the answers, I only no receive messages that are sent from root (from the panel - ldf, csf, backup...) to the email address that I have set in the CWP Settings > Edit Settings... (this address is on this server office@mydomain.com)...:
1. I have no problem sending messages from email accounts on the server to Gmail...
2. There are no messages in the SPAM folder...
3. The DNS... .I think it's fine, I have SPF and DKIM...

What else should I check?
And I would like to ask if it matters whether I installed and configured the firewall CSF before creating the first user in CWP?

BR
Venty