Author Topic: Can't get CWPpro to activate  (Read 461 times)

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Can't get CWPpro to activate
« on: July 13, 2024, 03:31:41 AM »
This seems like it should be simple but I'm having no luck at all trying to get CWPpro to activate.

I can log in to support.centos-webpanel.com and see that the license is ACTIVE and has the same IP as displayed within CWP admin as it's Shared IP.

CWP reports it is Up to date. I click on the big green button to "Activate CWP Pro" but still get the red button in the lower right "You are NOT running CWPpro, get it here!".

I don't know what to look at or try next. Suggestions appreciated!


P.S. The reCAPTCHA protection to make a post is awful. I go through like 10 pages clicking clicking clicking clicking. I get there's a reason but holy smokes. And now that I typed about it I have to do it again, it expired in tens of seconds?!

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Re: Can't get CWPpro to activate
« Reply #1 on: July 13, 2024, 04:21:34 AM »
The IP needs to match the one at the bottom, next to Server IP:
Right under NS1 & NS2.

If that matches, log out of the web interface, and goto your CLI via SSH and run:

Code: [Select]
sh /scripts/update_cwp
Now log back into the web interface, and it should be on CWPpro.