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I have the same problem! Did you find a solution to this problem??
having same issue. I have clear /etc/passwd and /etc/shadow, regenerate backup file from cpanel and make sure domain still active.Did not work
Quote from: skyknight on August 21, 2019, 11:14:11 AMhaving same issue. I have clear /etc/passwd and /etc/shadow, regenerate backup file from cpanel and make sure domain still active.Did not work Check the following- The new user exists in /etc/shadow- The new user exists in /etc/passwd- The new user exists in /etc/group- There is a directory with the name of the user in /home/