Can't add databses from migrated user from another CWP server

I have used the migration CWP -> CWP option to migrate user account with a package from another CWP server and i logged from the control web panel for this user and from the mysql manager tab i tried to add mysql user and database, it showed successfully, but they were not added. The mysql users were also not added, but i can see them from mysql manager from admin control panel



When i try to delete them, it says error invalid system user. So, i assume this is a bug for migrated users, what should i do? I have lots of email accounts on that user account and wouldn't be possible to delete the user account and add it again manually. Also how can i remove those two mysql user accounts from there?

Hi

I have a very similiar issue. When i imported my accounts it created multiple users for the same database but the only difference was the allowed host.

I can see these users in the CWP admin MySQL manager and when i try and delete them I get the error

Code: [Select]

Error
Invalid System User
Did you find a solution?

thanks

Hello, no. I haven't found a solution yet, but i logged in MySQL from SSH and removed the users and databases manually.

Any chance you can give me the MySQL commands, I am a little new to Linux and I want to make sure I do the right thing.

It could be a issue with how the GUI checks the supplied command before running the command line.

I found an easy way to delete the users

• Goto (CWP Admin --> SQL Services --> phpMyAdmin --> Users Tab)
• Select the users you don't want
• Scroll down to 'Remove selected user accounts'
• Click Go

This will delete the mysql users with no issue. Doing this by the SSH will have the same outcome.

@Radical Redemption: thansk for the feedback.

However, I have too many mailboxes on that specific user account I have migrated from another CWP server and I am not sure how to fix this user account to be able to add databses..

• can you access the usernames from phpmyadmin? Try creating databases in this.
• The users should only be for the databases, mail I think is stored as files? You should just be able to copy the whole email repo from one account to another (FTP or file manager). https://doc.dovecot.org/admin_manual/migrating_mailboxes/
• is it an issue with the username starting with an underscore? I am sure i read somewhere the underscore is an invalid character to start the username
• Is it a permissions thing?

If i think of anything else I will let you know.