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Other => Other => Topic started by: santoshgds on June 19, 2024, 03:55:25 PM

Title: Email Accounts are not getting listed
Post by: santoshgds on June 19, 2024, 03:55:25 PM

When I click on email accounts in CWP panel, they are not getting listed.

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on June 20, 2024, 02:53:27 PM

This is happening for one account only, rest are working fine. Any update please.

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on June 24, 2024, 09:22:49 AM

Anyone has solution for this?

Title: Re: Email Accounts are not getting listed
Post by: overseer on June 24, 2024, 09:55:58 PM

do you have any non-Latin characters in one of the usernames?

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on June 25, 2024, 11:47:41 AM

do you have any non-Latin characters in one of the usernames? >> No

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on June 29, 2024, 08:16:26 PM

Can we have update on this?

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on July 08, 2024, 06:47:26 PM

Can I have update on this?

Title: Re: Email Accounts are not getting listed
Post by: overseer on July 09, 2024, 03:11:18 PM

Look in the Developer Tools (console) of the browser when you load the page. Is it throwing an AJAX error? And for sure you don't have an ad blocker or script blocker interfering?

Title: Re: Email Accounts are not getting listed
Post by: sundar rajamani on July 10, 2024, 03:36:46 AM

if its ajax error means make sure u have chosen the correct time zone in cwp php ini version

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on July 10, 2024, 10:15:09 PM

I am getting this error:

Uncaught SyntaxError: JSON.parse: bad control character in string literal at line 1 column 1348 of the JSON data
    <anonymous> https://cp1.aress.net:2083/cwp_0b17ff0985ba2045/mstplin/?module=email_accounts:2961

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on July 24, 2024, 11:38:46 PM

Can we have update on this?

Title: Re: Email Accounts are not getting listed
Post by: overseer on July 25, 2024, 02:57:22 AM

Sorry, I thought the error you are getting was self-explanatory enough for you to solve the problem. Can you delete the <anonymous> account and that solve your problem?

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on July 26, 2024, 11:02:21 PM

Thank you very much for your reply.

no, there is no anonymous account, not even email address.

Title: Re: Email Accounts are not getting listed
Post by: santoshgds on July 30, 2024, 12:40:58 PM

I am able to resolve it. Thank you everyone.