License activation time after payment

Greeting

I paid for my CWP7 license and to date it has not yet been activated, I have already sent everything requested since the payment was made with BCH.

The invoice was generated on 5/17 and was deactivated on 5/22, then it was paid on 01/06 and as of this date they have not yet activated it, I generated a support ticket and they have not given me a response either.

Thank you for your time .

Unfortunately, CWP billing doesn't monitor the forums.

Best and only way is to submit both a Billing & Support tickets via their control panel. (Which is WHMCS)

Thanks

CWP instance makes an outbound connection to rendevous server during update process. Make sure your public IP address for outbound connections reflects identical to the IP address specified in the services tab under your CWP online profile page. Once the routing is correct it will reactivate CWP Pro automatically during a routine license check. You can also speed up the process but manually requesting updates via SSH.

Good luck with your endeavour.