Author Topic: Support not enable my service  (Read 70 times)

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Support not enable my service
« on: July 01, 2025, 08:59:17 PM »
Hi, anyone know some staff support?, i buy a 30 licenses in june 25 and still waiting to enable my service. i create 1 more ticket in client area (plus the auto ticket created when i buy it) and zero response. i like cwp but i need to find another alternative because the support is SLOW AF.
anyone know a mail or phone for cwp staff? i need to activate some servers with cwp pro and still waiting for the licences.
Thanks

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Re: Support not enable my service
« Reply #1 on: July 01, 2025, 11:53:42 PM »
Contact Starburst here. He is a reseller for CWP and can temporarily activate CWP Pro for you while you wait for a response. Send him your IP address list. Did you pay via PayPal or another method? I've never had any problems with PayPal with CWP.

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Re: Support not enable my service
« Reply #2 on: July 02, 2025, 04:06:04 AM »
I don't work for CWP, but are a reseller. And usually try to help out.

You bought 30 licenses?
Or you bought 1 license?

Only way to reach CWP Actual is via ticket system.

Agreed, never had any problems with PayPal, Crypto is quirky sometimes with verifications and delays.

Let me know in a PM, and I can see if I can help.

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Re: Support not enable my service
« Reply #3 on: July 03, 2025, 01:52:46 PM »
Status update:
Finally support answer my ticket and enable my reseller service (july 2).
Activation of reseller account was slow but at least i can activate my VPSs.
Thanks for the help.