Control Web Panel
		WebPanel => Problems on other RedHat linux servers => Topic started by: venty on January 18, 2025, 05:44:14 PM
		
			
			- 
				Hi,
the server uses Alma Linux 9, I deleted a user several times due to some problems and now we get to:
rDNS/PTR = FAILED, check with your hosting provider! FAILED
I have talked to my provider, this rDNS worked before when I used Centos 7, now at the beginning with AL 9, but when deleting and creating a new user it was lost?
What should I do?
Thanks in advance!
BR
Venty
			 
			
			- 
				You need forward and reverse DNS, both agreeing in order to be considered a valid sending source for other servers to accept mail. It should not be tied to a particular user account. What is the server's FQDN?
			
 
			
			- 
				
You need forward and reverse DNS, both agreeing in order to be considered a valid sending source for other servers to accept mail. It should not be tied to a particular user account. What is the server's FQDN?
Hi,
PTR is available, but the panel shows that rDNS/PTR = FAILED...???
BR
Venty
			 
			
			- 
				Review this post to get details how to check and diagnose RDNS/PTR related problems:
http://forum.centos-webpanel.com/dns/help-with-rdns/msg49130/#msg49130
			 
			
			- 
				
Review this post to get details how to check and diagnose RDNS/PTR related problems:
http://forum.centos-webpanel.com/dns/help-with-rdns/msg49130/#msg49130
Hi,
I did what you recommended in the link provided, it gives me the correct answers...
BR
Venty
			 
			
			- 
				If everything is correct then the RDNS of the primary IP assigned to your VPS/Server is good and there is no problem with the RDNS/PTR or... you missed something.
			
 
			
			- 
				https://forum.centos-webpanel.com/e-mail/mail-server-error-with-ssl-on-customers-name-fqdn-server-work-fine/msg50058/?topicseen#msg50058