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Messages - wingusupport

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E-Mail / Re: Roundcube login redirects to blank page
« on: March 07, 2023, 04:37:26 PM »
Wondering if you're still willing to share your thoughts on port 2095.  I now have this situation with webmail/roundcube screen coming up blank.  Connecting to port 2095 also comes up blank.  As a test, I temporarily disabled the firewall and the page is still blank.  Thoughts?

2
Final Update (Works Successfully):
Attempting Method 1 CWP->CWP Migration again, here are my results... fully migrated.

Both CWP Server versions are the same:  CWPpro version: 0.9.8.1002

1. Does not transfer Softaculous statistics and installation information.
    UPDATE:  Softaculous information transferred (all that was required).
2. The actual applications installed by Softaculous do work.
    UPDATE:  Softaculous confirmed.  Applications are working.
3. Loss of Softaculous management of already installed applications.
    UPDATE:  Management of already installed applications is working.
4. Email accounts did not transfer.
    UPDATE:  All email will transfer but must manually add mail accounts using control panel.
5. Domain SSL information did transfer.
    UPDATE:  All SSL information did transfer but must manually re-activate certificates.

End Result:  CWP->CWP Migration Worked.

Perhaps is was a lack of understanding in previous attempts using the migration tool.  However, I am still unsuccessful using both backup and restore options to effectively migrate user accounts.  I performed the CWP->CWP migration over two external IP addresses.  Initial attempts were using internal IP addresses.  Another note, the CWPpro version is also updated.

Suggestions:
1. Please be sure to open ports 2304 and 22 (unless changed) on both internal and external firewalls.
2. Run /scripts/check_api User API in the CWP terminal to confirm correct operation of port 2304 .
    OUTPUT:
    User API port 2302 check: OK
    Oauth query check: OK
    User API folder check: OK
    External API port 2304 check: OK
    External API files and htaccess : OK
    CSF Firewall status check: ENABLED
    TCP_IN for port 2304 set in /etc/csf/csf.conf: OK
    TCP_OUT for port 2304 set in /etc/csf/csf.conf: OK

3
Additional Update:
Attempting Method 1 CWP->CWP Migration again, here are my results... still not fully migrated.

1. Does not transfer Softaculous statistics and installation information.
2. The actual applications installed by Softaculous do work.
3. Loss of Softaculous management of already installed applications.
4. Email accounts did not transfer.
5. Domain SSL information did transfer.

End Result:  Mostly working... sort of.

4
Since this topic is popular, I'll continue posting here.  I have performed two separate methods to transfer an account from one CWP server to another CWP server.  Reading through the previous posts do not specify results of application restoral.

Both CWP Server versions are the same:  CWPpro version: 0.9.8.994

Method 1:  Transferred using CWP->CWP Migration.
Method 2:  Transferred using NEW Backup (beta), then SCP *.gz file to new CWP server, and lastly restoring *.gz file on new CWP.
Results: Both methods completed as successful reported by CWP.  However, actual applications were not restored.  All files, databases, email, accounts, and folders seem to be transferred successfully.  Just not the applications themselves.

Question:  Am I expecting too much from migration process?  Should the applications such as WordPress and other Softaculous applications be transferred as well? If not, what is the recommended method to transfer the applications also?

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