Messages

526

Other / Re: Softaculous or not with PRESTASHOP

« on: February 18, 2016, 02:31:07 PM »

you should check server logs to see if you get some errors, also you can check prestashop requirements and google for that issue.

527

FTP / Re: Problems PureFTPD

« on: February 18, 2016, 12:53:08 PM »

then  you probably have enabled file system lock in the users control panel, you need to disable it if you want to make changes in public_html folder.

528

Other / Re: Softaculous or not with PRESTASHOP

« on: February 18, 2016, 12:50:24 PM »

you should firstly check your server logs and include details which you use for installation.
don't forget to make a database and the user before starting installation of script.

529

FTP / Re: Problems PureFTPD

« on: February 18, 2016, 06:15:38 AM »

you need to check that the user of account is also the owner of files and that this file as not owned by root or any other user

530

CentOS-WebPanel Bugs / Re: Serious file owning issues (CWP Users own installation files)

« on: February 17, 2016, 11:11:52 PM »

this are default php/apache packages, but we will repack them with root ownership this week

531

E-Mail / Re: Change E-Mail Password

« on: February 12, 2016, 11:18:47 PM »

instructions are here
http://wiki.centos-webpanel.com/roundcube-password-change-plugin

532

CSF Firewall / Re: Error: FASTSTART: (Packet Filter IPv4) [] [iptables-restore: line 14 failed]

« on: January 27, 2016, 11:41:17 AM »

did you done any changes to csf configuration ?

533

CentOS-WebPanel Bugs / Re: Fatal error: Call to undefined function zip_open

« on: January 27, 2016, 11:40:19 AM »

can you contact support so this could be check.
http://centos-webpanel.com/contact

534

CentOS 6 Problems / Re: Lost both Apache vHosts templates

« on: January 27, 2016, 11:39:02 AM »

can you clarify from where did you exactly deleted it ?

535

CentOS 6 Problems / Re: MySQL going down and service monitor not working

« on: January 27, 2016, 11:37:58 AM »

can you provide full info from command

Code: [Select]

df -h

536

SSL / Re: SSL service not running

« on: January 27, 2016, 11:37:11 AM »

have you checked in the apache configuration is apache is listening on the port 443 and how did you do the installation of ssl ?

httpd.conf
/usr/local/apache/conf/httpd.conf

Code: [Select]

grep ^Listen /usr/local/apache/conf/httpd.conf

537

MySQL / Re: Remove mysql and install again

« on: January 27, 2016, 11:33:15 AM »

by the error message you have mentioned you have a disk space issue
and you will need to remove some files (probably logs) so you could install mysql again.

I hope you have done a backup before you removed mysql since you will need to restore databases.

538

CentOS 6 Problems / Re: MySQL going down and service monitor not working

« on: January 25, 2016, 11:55:22 PM »

you would need to know the real reason why your server goes down, restart of mysql isn't good if you have continuous issues.
MySQL restart is good if this happens once in few months and you are not monitoring your servers.

It would be the best that you check this with your system admin or our managed support since mysql crash is a serious issue and could cause data lost or database corruption.

In some cases mysql is related with the disk space usage so you should check mysql logs and if you have any disk space free.

539

Backup / Re: How to download and access a back up file?

« on: January 25, 2016, 11:48:51 PM »

you can download it from /backup folder by using root account ssh/sftp

540

Installation / Re: url temporary

« on: January 25, 2016, 11:46:08 PM »

http://IP/~USERNAME

or by changing your host file at your localcomputer
https://www.rackspace.com/knowledge_center/article/modify-your-hosts-file