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Had this same issue as well.
I manually ran the cron using SSH
Code: [Select]
/usr/local/bin/php -q /home/XXXXX/public_html/clients/crons/cron.php
Which gave the error
Code: [Select]
Site error: the ionCube PHP Loader needs to be installed. This is a widely used PHP extension for running ionCube protected PHP code, website security and malware blocking.

Please visit get-loader.ioncube.com for install assistance.

So i then searched for a php version with ionCube

Code: [Select]
find /usr/ -type f -name "php" 2>/dev/null | grep bin
/usr/local/bin/php
/usr/local/cwp/php71/bin/php

so I checked if it had ionCube

Code: [Select]
/usr/local/cwp/php71/bin/php -v
PHP 7.2.30 (cli) (built: Apr 29 2020 02:29:42) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.2.0, Copyright (c) 1998-2018 Zend Technologies
    with the ionCube PHP Loader + ionCube24 v13.0.2, Copyright (c) 2002-2023, by ionCube Ltd

Which it does so i can update my cron to:

Code: [Select]
/usr/local/cwp/php71/bin/php -q /home/XXXXX/public_html/clients/crons/cron.php

So now my Automation works in WHMCS

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