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1
E-Mail / Port 25 closed for outgoing emails
« on: July 27, 2024, 04:44:06 AM »
Hi and thanks for letting me post here
I have an issue with my 2 servers using Alma Linux, just today they starting to face this problem at the same time, and I dont know if it was because an update or any other change that I could see, port 25 is closed just for outgoing emails, and I verify if is closed with my ISP but is not, they confirmed that is open for in and outgoing service.
I did a telnet to smtp-mail.outlook.com and smtp.gmail.com to port 25 and can connect with any problems but if i do a telnet to any other server it cannot connect.
I checked the firewall and iptables and the port 25 is open, I can recibe emails but not send and I get this bounce email:
Remote-MTA: dns; gmail-smtp-in.l.google.com
Diagnostic-Code: smtp; 550-5.7.25 [2602:ff16:12:0:1:17e:0:1] The IP address
sending this message does 550-5.7.25 not have a PTR record setup, or the
corresponding forward DNS entry 550-5.7.25 does not match the sending IP.
As a policy, Gmail does not accept 550-5.7.25 messages from IPs with
missing PTR records. For more information, go 550-5.7.25 to 550-5.7.25
https://support.google.com/a?p=sender-guidelines-ip 550-5.7.25 To learn
more about Gmail requirements for bulk senders, visit 550 5.7.25
https://support.google.com/a?p=sender-guidelines.
6a1803df08f44-6bb3fb1da25si54344036d6.586 - gsmtp
I get a lot of this type of logs in mail log
Jul 26 22:28:20 vps3 postfix/smtp[54894]: connect to outlook-com.olc.protection.outlook.com[52.101.73.20]:25: Connection timed out
Jul 26 22:28:20 vps3 postfix/smtp[54892]: B824DA0FF3: to=, relay=none, delay=19788, delays=19668/0.06/120/0, dsn=4.4.1, status=deferred (connect to usb-smtp-inbound-2.mimecast.com[170.10.150.242]:25: Connection timed out)
Jul 26 22:28:20 vps3 postfix/smtp[54894]: 29AE4A0FEA: to=, relay=none, delay=20018, delays=19897/0.03/120/0, dsn=4.4.1, status=deferred (connect to outlook-com.olc.protection.outlook.com[52.101.73.20]:25: Connection timed out)
Jul 26 22:28:20 vps3 postfix/smtp[54892]: B824DA0FF3: to=, relay=none, delay=19788, delays=19668/0.06/120/0, dsn=4.4.1, status=deferred (connect to usb-smtp-inbound-2.mimecast.com[170.10.150.242]:25: Connection timed out)
Jul 26 22:28:34 vps3 postfix/smtpd[55282]: connect from localhost[127.0.0.1]
Jul 26 22:28:34 vps3 postfix/smtpd[55282]: disconnect from localhost[127.0.0.1] ehlo=1 quit=1 commands=2
I tried to do all I could but no success.
I have an issue with my 2 servers using Alma Linux, just today they starting to face this problem at the same time, and I dont know if it was because an update or any other change that I could see, port 25 is closed just for outgoing emails, and I verify if is closed with my ISP but is not, they confirmed that is open for in and outgoing service.
I did a telnet to smtp-mail.outlook.com and smtp.gmail.com to port 25 and can connect with any problems but if i do a telnet to any other server it cannot connect.
I checked the firewall and iptables and the port 25 is open, I can recibe emails but not send and I get this bounce email:
Remote-MTA: dns; gmail-smtp-in.l.google.com
Diagnostic-Code: smtp; 550-5.7.25 [2602:ff16:12:0:1:17e:0:1] The IP address
sending this message does 550-5.7.25 not have a PTR record setup, or the
corresponding forward DNS entry 550-5.7.25 does not match the sending IP.
As a policy, Gmail does not accept 550-5.7.25 messages from IPs with
missing PTR records. For more information, go 550-5.7.25 to 550-5.7.25
https://support.google.com/a?p=sender-guidelines-ip 550-5.7.25 To learn
more about Gmail requirements for bulk senders, visit 550 5.7.25
https://support.google.com/a?p=sender-guidelines.
6a1803df08f44-6bb3fb1da25si54344036d6.586 - gsmtp
I get a lot of this type of logs in mail log
Jul 26 22:28:20 vps3 postfix/smtp[54894]: connect to outlook-com.olc.protection.outlook.com[52.101.73.20]:25: Connection timed out
Jul 26 22:28:20 vps3 postfix/smtp[54892]: B824DA0FF3: to=, relay=none, delay=19788, delays=19668/0.06/120/0, dsn=4.4.1, status=deferred (connect to usb-smtp-inbound-2.mimecast.com[170.10.150.242]:25: Connection timed out)
Jul 26 22:28:20 vps3 postfix/smtp[54894]: 29AE4A0FEA: to=, relay=none, delay=20018, delays=19897/0.03/120/0, dsn=4.4.1, status=deferred (connect to outlook-com.olc.protection.outlook.com[52.101.73.20]:25: Connection timed out)
Jul 26 22:28:20 vps3 postfix/smtp[54892]: B824DA0FF3: to=, relay=none, delay=19788, delays=19668/0.06/120/0, dsn=4.4.1, status=deferred (connect to usb-smtp-inbound-2.mimecast.com[170.10.150.242]:25: Connection timed out)
Jul 26 22:28:34 vps3 postfix/smtpd[55282]: connect from localhost[127.0.0.1]
Jul 26 22:28:34 vps3 postfix/smtpd[55282]: disconnect from localhost[127.0.0.1] ehlo=1 quit=1 commands=2
I tried to do all I could but no success.
2
Updates / Re: Update: File Manager when edit a file, dont show header where logo cwp is
« on: November 26, 2020, 07:38:12 PM »
Just want to go thru some questions I did before and this problem was solved immediately once I updated the CWP
3
E-Mail / SASL PLAIN authentication failed
« on: November 26, 2020, 07:33:36 PM »
Hey guys I hope you can give me a hand on this because I don't know what to do.
I constantly get this type of messages log, I know that it means that I could not get authentication and it failed to log in in the email, but I know the IP, is from a client of mine, and It seems like one of his computers can't log in correctly and is trying to log in and it generates this log. I personally went to his company and checked all his computers and every single computer is working correctly on the emails.
What I do is, I whitelist his IP to prevent IP blocking but the problem is that when his IP changes than they need to call me to unblock it. Please can someone suggest a solution, probably there's one device that is logged in incorrectly but it could be a phone and it's really hard to keep track of every device in his company.
Here is the log.
Nov 26 12:21:04 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL PLAIN authentication failed:
Nov 26 12:21:10 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Nov 26 12:21:16 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL PLAIN authentication failed: UGFzc3dvcmQ6
Nov 26 12:21:23 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Nov 26 12:21:25 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL PLAIN authentication failed:
Please I need help on this.
I constantly get this type of messages log, I know that it means that I could not get authentication and it failed to log in in the email, but I know the IP, is from a client of mine, and It seems like one of his computers can't log in correctly and is trying to log in and it generates this log. I personally went to his company and checked all his computers and every single computer is working correctly on the emails.
What I do is, I whitelist his IP to prevent IP blocking but the problem is that when his IP changes than they need to call me to unblock it. Please can someone suggest a solution, probably there's one device that is logged in incorrectly but it could be a phone and it's really hard to keep track of every device in his company.
Here is the log.
Nov 26 12:21:04 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL PLAIN authentication failed:
Nov 26 12:21:10 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Nov 26 12:21:16 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL PLAIN authentication failed: UGFzc3dvcmQ6
Nov 26 12:21:23 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL LOGIN authentication failed: UGFzc3dvcmQ6
Nov 26 12:21:25 vps postfix/smtpd[18783]: warning: unknown[x.x.x.x]: SASL PLAIN authentication failed:
Please I need help on this.
4
MySQL / Re: Backups dont include mysql
« on: September 29, 2020, 04:26:53 PM »
Its now solved
https://forum.centos-webpanel.com/index.php?topic=7034.0
Do you have [mysqld] along with local-infile=0? It should look like the following in your etc/my.cnf file:
[mysqld]
local-infile=0
I added this line into the file that says on this link and solved
https://forum.centos-webpanel.com/index.php?topic=7034.0
Do you have [mysqld] along with local-infile=0? It should look like the following in your etc/my.cnf file:
[mysqld]
local-infile=0
I added this line into the file that says on this link and solved
5
Updates / Update: File Manager when edit a file, dont show header where logo cwp is
« on: September 29, 2020, 04:21:35 PM »
Hi good morning
My CWP just updated, what I notice is that the file manager now looks way better than before and everything works fine, I can see the whole file manager as it is, but when im trying to open up a file to edit it, the header where the CWP is and the path where the file is and also the save botton is, it dissapears.
As soon as I open the file I can see the header right away and within a few seconds it hides behind, if I open the inspector, all the componentes are there but it seems like they were behind the accual file.
Please I need help to fix this.
Thanks a lot.
My CWP just updated, what I notice is that the file manager now looks way better than before and everything works fine, I can see the whole file manager as it is, but when im trying to open up a file to edit it, the header where the CWP is and the path where the file is and also the save botton is, it dissapears.
As soon as I open the file I can see the header right away and within a few seconds it hides behind, if I open the inspector, all the componentes are there but it seems like they were behind the accual file.
Please I need help to fix this.
Thanks a lot.
6
Information / Re: is it normal for memory with cache to always be high
« on: September 10, 2020, 05:12:23 AM »
Hi, I have the same issue, have you ever gotten any solutions???
7
MySQL / Backups dont include mysql
« on: September 04, 2020, 05:16:19 AM »
Hey guys good night, I really hope you guys can help me out with this.
Everytime I do a backup or one of those full back ups, for some reason it wont include all mysql's, will you know whats up with my panel, even if I checked the box to include it, and I do have, are wordpress websites and all of the have mysql.
When I decompress the file and check all folders, the only .sql that I can see under the folder mysql is user_grants.sql
Please I really need help on this.
thanks in advance.
Everytime I do a backup or one of those full back ups, for some reason it wont include all mysql's, will you know whats up with my panel, even if I checked the box to include it, and I do have, are wordpress websites and all of the have mysql.
When I decompress the file and check all folders, the only .sql that I can see under the folder mysql is user_grants.sql
Please I really need help on this.
thanks in advance.
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