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Author Topic: Softaculous blank page CWP version is 0.9.8.6  (Read 21587 times)

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diperkosa
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Softaculous blank page CWP version is 0.9.8.6
« on: April 25, 2015, 07:41:59 AM »
i got Softaculous blank page from end user cwp the CWP version is 0.9.8.6, what wrong?

some error on /var/softaculous/error_log.log

Quote
thrown /usr/local/softaculous/enduser/softpanel.php 246
#6 {main}
#5 /usr/local/cwp/softaculous/load.php(36): unknown()
#4 /usr/local/softaculous/index.php(233): import()
#3 /usr/local/softaculous/enduser/main/admin/import.php(76): softpanel->listusers()
#2 /usr/local/softaculous/enduser/softpanel.php(795): softpanel->query()
#1 /usr/local/softaculous/enduser/softpanel.php(231): softpanel->XMLtoArray()
#0 /usr/local/softaculous/enduser/softpanel.php(246): SimpleXMLElement->__construct()
Stack trace:
[25-Apr-2015 07:45:17] FATAL : 1 Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /usr/local/softaculous/enduser/softpanel.php:246
  thrown /usr/local/softaculous/enduser/softpanel.php 246
#6 {main}
#5 /usr/local/cwp/softaculous/load.php(36): unknown()
#4 /usr/local/softaculous/index.php(377): ins_statistics()
#3 /usr/local/softaculous/enduser/main/admin/ins_statistics.php(66): softpanel->listusers()
#2 /usr/local/softaculous/enduser/softpanel.php(795): softpanel->query()
#1 /usr/local/softaculous/enduser/softpanel.php(231): softpanel->XMLtoArray()
#0 /usr/local/softaculous/enduser/softpanel.php(246): SimpleXMLElement->__construct()
Stack trace:
[25-Apr-2015 07:45:10] FATAL : 1 Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /usr/local/softaculous/enduser/softpanel.php:246
  thrown /usr/local/softaculous/enduser/softpanel.php 246
#7 {main}
#6 /usr/local/cwp/softaculous/load.php(36): unknown()
#5 /usr/local/softaculous/index.php(221): installations()
#4 /usr/local/softaculous/enduser/main/admin/installations.php(167): softpanel->listinstallations(Array, Array, '1', '')
#3 /usr/local/softaculous/enduser/softpanel.php(644): softpanel->listusers()
#2 /usr/local/softaculous/enduser/softpanel.php(795): softpanel->query()
#1 /usr/local/softaculous/enduser/softpanel.php(231): softpanel->XMLtoArray()
#0 /usr/local/softaculous/enduser/softpanel.php(246): SimpleXMLElement->__construct()
Stack trace:
[25-Apr-2015 07:45:04] FATAL : 1 Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /usr/local/softaculous/enduser/softpanel.php:246
  thrown /usr/local/softaculous/enduser/softpanel.php 246
#7 {main}
#6 /usr/local/cwp/softaculous/load.php(36): unknown()
#5 /usr/local/softaculous/index.php(221): installations()
#4 /usr/local/softaculous/enduser/main/admin/installations.php(167): softpanel->listinstallations(Array, Array, '', '')
#3 /usr/local/softaculous/enduser/softpanel.php(644): softpanel->listusers()
#2 /usr/local/softaculous/enduser/softpanel.php(795): softpanel->query()
#1 /usr/local/softaculous/enduser/softpanel.php(231): softpanel->XMLtoArray()
#0 /usr/local/softaculous/enduser/softpanel.php(246): SimpleXMLElement->__construct()
Stack trace:
[25-Apr-2015 07:44:59] FATAL : 1 Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /usr/local/softaculous/enduser/softpanel.php:246
  thrown /usr/local/softaculous/enduser/softpanel.php 246
#7 {main}
#6 /usr/local/cwp/softaculous/load.php(36): unknown()
#5 /usr/local/softaculous/index.php(221): installations()
#4 /usr/local/softaculous/enduser/main/admin/installations.php(167): softpanel->listinstallations(Array, Array, '', '')
#3 /usr/local/softaculous/enduser/softpanel.php(644): softpanel->listusers()
#2 /usr/local/softaculous/enduser/softpanel.php(795): softpanel->query()
#1 /usr/local/softaculous/enduser/softpanel.php(231): softpanel->XMLtoArray()
#0 /usr/local/softaculous/enduser/softpanel.php(246): SimpleXMLElement->__construct()
Stack trace:
[25-Apr-2015 07:44:58] FATAL : 1 Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /usr/local/softaculous/enduser/softpanel.php:246
  thrown /usr/local/softaculous/enduser/softpanel.php 246
#7 {main}
#6 /usr/local/cwp/softaculous/load.php(36): unknown()
#5 /usr/local/softaculous/index.php(221): installations()
#4 /usr/local/softaculous/enduser/main/admin/installations.php(167): softpanel->listinstallations(Array, Array, '', '')
#3 /usr/local/softaculous/enduser/softpanel.php(644): softpanel->listusers()
#2 /usr/local/softaculous/enduser/softpanel.php(795): softpanel->query()
#1 /usr/local/softaculous/enduser/softpanel.php(231): softpanel->XMLtoArray()
#0 /usr/local/softaculous/enduser/softpanel.php(246): SimpleXMLElement->__construct()
Stack trace:
[25-Apr-2015 07:44:54] FATAL : 1 Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /usr/local/softaculous/enduser/softpanel.php:246
[25-Apr-2015 07:44:54] FATAL : 1 Uncaught exception 'Exception' with message 'String could not be parsed as XML' in /usr/local/softaculous/enduser/softpanel.php:246

« Last Edit: April 25, 2015, 07:54:01 AM by diperkosa »
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softaculous
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Re: Softaculous blank page CWP version is 0.9.8.6
« Reply #1 on: April 25, 2015, 10:28:05 AM »
Hi,

I am from the Softaculous team.

Can you please check if the following file exists on your server :
/usr/local/cwp/.conf/.api_keys

If it does not exist please login to CWP.admin -> Script Installers and uninstall Softaculous and then install Softaculous again.

Let us know if you still face the issue.
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Softaculous Development Team
http://softaculous.com/
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diperkosa
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Re: Softaculous blank page CWP version is 0.9.8.6
« Reply #2 on: April 27, 2015, 09:39:13 AM »
Quote from: softaculous on April 25, 2015, 10:28:05 AM
Hi,

I am from the Softaculous team.

Can you please check if the following file exists on your server :
/usr/local/cwp/.conf/.api_keys

If it does not exist please login to CWP.admin -> Script Installers and uninstall Softaculous and then install Softaculous again.

Let us know if you still face the issue.

i found "/usr/local/cwp/.conf/.api_keys" so how to fix it?

i try to remove it, and install again but still same problem.
« Last Edit: April 27, 2015, 09:44:14 AM by diperkosa »
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erm3nda
***
Re: Softaculous blank page CWP version is 0.9.8.6
« Reply #3 on: May 01, 2015, 08:17:37 PM »
I have the same problem here.
I check that the first time but was not important to me.

Actually, i can reach admin page using ip:port/softaculous but have a blank page when i access from client panel.

I don't know what to inspect here.
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8==D it's a function that try to compare 8 (int) against D (string) which returns True or False depending on the asker.
Offline
diperkosa
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Re: Softaculous blank page CWP version is 0.9.8.6
« Reply #4 on: May 04, 2015, 07:58:58 AM »
Quote from: erm3nda on May 01, 2015, 08:17:37 PM
I have the same problem here.
I check that the first time but was not important to me.

Actually, i can reach admin page using ip:port/softaculous but have a blank page when i access from client panel.

I don't know what to inspect here.

yes same problem here, :)
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erm3nda
***
Re: Softaculous blank page CWP version is 0.9.8.6
« Reply #5 on: May 05, 2015, 05:49:36 AM »
Quote from: diperkosa on May 04, 2015, 07:58:58 AM
yes same problem here, :)

I've followed the softaculous team member instructions and worked.
Just reinstall the script from CWP.admin -> Script Installers.
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8==D it's a function that try to compare 8 (int) against D (string) which returns True or False depending on the asker.
Offline
erm3nda
***
Re: Softaculous blank page CWP version is 0.9.8.6
« Reply #6 on: May 05, 2015, 06:00:47 AM »
Wordpress, the most known blogging software is not included on the 59 free items of the softaculous.

UNFAIR.
« Last Edit: May 05, 2015, 06:03:37 AM by erm3nda »
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8==D it's a function that try to compare 8 (int) against D (string) which returns True or False depending on the asker.
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