Control Web Panel
3rdParty => Softaculous => Topic started by: Solsku on June 25, 2019, 01:59:48 PM
-
When I try to access Softaculous via admin panel, I get the following error: "Unauthorised web access". This is happening on a two different servers, both running CWPpro version 0.9.8.836.
I also get the same error when trying to access Softaculous via user panel.
Any ideas what might be causing this? I remember receiving an update notice from Softaculous last friday to version 5.2.3.
-
this needs to be checked by the support.
Please contact the support team
-
YEs, it happaned to me today as well. Suddenly there are many bugs with CWP pro and softaculous. I paid for pro version because I want it is stable, but look like so many bugs so far. The problem "Unauthorised web access" at both admin panel and end user panel.
-
I backed up my Softaculous settings according to this guide https://softaculous.com/wiki/index.php/Reinstall and then I uninstalled it via CWP.
After installing it back it started working again.
-
Awesome, thank you so much Solsku. By following your instructions, I was able to solve the problem, restored all the settings and configuration.
-
Latest Softaculous update fixed the previous problem on my another server, but after the latest CWP update it's not working anymore. Current version 0.9.8.841 Edit: Also not working on version 0.9.8.842
29.6.2019 update:
The Softaculous Team has released 5.2.4. There is a bug fix for CentOS Web Panel. The following is the list of changes :
1) [Bug Fix] : Softaculous was giving "Unauthorised web access" error in Centos Web Panel server for fresh user account. This is fixed now.
-
I did the manual fix as suggested here, worked for a few days, but I'm getting again the same message "Unauthorised web access".
CWPpro version: 0.9.8.842
I'm wondering if there will be a permanent fix soon.
-
Try this
/usr/local/cwp/php71/bin/php /usr/local/softaculous/cron.php
-
Softaculous started working again after CWP update, versions 0.9.8.844 and 0.9.8.845 tested.
-
License Inactive
Your license (34435-25485-56776-32395-53579) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License
how to fix it?
-
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.
Regards
-
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.
Regards
This is the last thing a person can check before going deeper into the issue :D.
-
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.
Regards
This is the last thing a person can check before going deeper into the issue :D.
What else should be checked when there is a clear message that softaculous is expired.