When I try to access Softaculous via admin panel, I get the following error: "Unauthorised web access". This is happening on a two different servers, both running CWPpro version 0.9.8.836.
I also get the same error when trying to access Softaculous via user panel.
Any ideas what might be causing this? I remember receiving an update notice from Softaculous last friday to version 5.2.3.
this needs to be checked by the support.
Please contact the support team
YEs, it happaned to me today as well. Suddenly there are many bugs with CWP pro and softaculous. I paid for pro version because I want it is stable, but look like so many bugs so far. The problem "Unauthorised web access" at both admin panel and end user panel.
I backed up my Softaculous settings according to this guide https://softaculous.com/wiki/index.php/Reinstall and then I uninstalled it via CWP.
After installing it back it started working again.
Awesome, thank you so much Solsku. By following your instructions, I was able to solve the problem, restored all the settings and configuration.
Latest Softaculous update fixed the previous problem on my another server, but after the latest CWP update it's not working anymore. Current version 0.9.8.841 Edit: Also not working on version 0.9.8.842
29.6.2019 update:
The Softaculous Team has released 5.2.4. There is a bug fix for CentOS Web Panel. The following is the list of changes :
1) [Bug Fix] : Softaculous was giving "Unauthorised web access" error in Centos Web Panel server for fresh user account. This is fixed now.
I did the manual fix as suggested here, worked for a few days, but I'm getting again the same message "Unauthorised web access".
CWPpro version: 0.9.8.842
I'm wondering if there will be a permanent fix soon.
Try this
/usr/local/cwp/php71/bin/php /usr/local/softaculous/cron.php
Softaculous started working again after CWP update, versions 0.9.8.844 and 0.9.8.845 tested.
License Inactive
Your license (34435-25485-56776-32395-53579) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License
how to fix it?
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.
Regards
Quote from: jamshed_206 on August 24, 2019, 10:29:17 AM
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.
Regards
This is the last thing a person can check before going deeper into the issue :D.
Quote from: softwetop on September 10, 2019, 05:49:55 AM
Quote from: jamshed_206 on August 24, 2019, 10:29:17 AM
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.
Regards
This is the last thing a person can check before going deeper into the issue :D.
What else should be checked when there is a clear message that softaculous is expired.