Control Web Panel

WebPanel => SSL => Topic started by: Dentai on July 08, 2016, 09:29:54 AM

Title: Error 500 after SSL with Letsencrypt
Post by: Dentai on July 08, 2016, 09:29:54 AM

Hello together,
I just tried Letsencrypt . but this I always get Error 500 when I want to access the page with https . With http it works . Does somebody has any idea?

Title: Re: Error 500 after SSL with Letsencrypt
Post by: zakrpa on July 08, 2016, 10:01:42 AM

I have:

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Error log shows me:

[Fri Jul 08 12:06:12 2016] [error] [client 109.175.***.***] No user or group set - set suPHP_UserGroup

what your error log's show?

Checked config files few time but didn't find any problem in them or in permissions or owners.

Title: Re: Error 500 after SSL with Letsencrypt
Post by: Sandeep on July 08, 2016, 12:23:24 PM

go to cwp dashboard >> user account >>> fic permission >>>> select your website's user >>>>> hit fix permission

Title: Re: Error 500 after SSL with Letsencrypt
Post by: StephaneB on July 08, 2016, 03:21:56 PM

It does not work

Title: Re: Error 500 after SSL with Letsencrypt
Post by: zakrpa on July 09, 2016, 08:27:13 AM

Hello
I checked everything seems fine with permissions and owners group. and for just to be 100% I did fixing permissions in panel but did not fork. strange.

After installation port 443 was closed does it have some problems because I use varnish and apache?
Can I just open in configuration like port 80 with line: Listen 443?

Regards

Title: Re: Error 500 after SSL with Letsencrypt
Post by: KennySVG on July 10, 2016, 01:19:23 AM

The error log shows a usergroup issue, so I edited the apache letsencrypt vhosts file, and inside the directory tags, added the suPHP_UserGroup line.

Example:

<Directory "/home/xx/public_html">
    AllowOverride All
    suPHP_UserGroup xx xx
</Directory>

Title: Re: Error 500 after SSL with Letsencrypt
Post by: Administrator on July 10, 2016, 01:34:09 AM

yes you can open a port 443 by simply adding Listen 443 in apache configuration.
usergroups exists in configuration so its strange that is missing in your apache vhost file letsencrypt.conf

Title: Re: Error 500 after SSL with Letsencrypt
Post by: zakrpa on July 10, 2016, 09:16:47 AM

Quote from: KennySVG on July 10, 2016, 01:19:23 AM

The error log shows a usergroup issue, so I edited the apache letsencrypt vhosts file, and inside the directory tags, added the suPHP_UserGroup line.

Example:

<Directory "/home/xx/public_html">
    AllowOverride All
    suPHP_UserGroup xx xx
</Directory>

did work after that?

Ok edited and worked fine but seem when I checked all vhosts file there is nowhere defined suphp_usergroup for directory :)

Thanks its working now

Title: Re: Error 500 after SSL with Letsencrypt
Post by: locvfx on July 21, 2016, 09:50:34 AM

Try this
Go to the home folder (replace your username account)
cd /home/user_name/public_html

Fix permission of folders
find ./ -type d -exec chmod 755 {} \;

Fix permission of files
find ./ -type f -exec chmod 644 {} \;

Title: Re: Error 500 after SSL with Letsencrypt
Post by: sunboys0111 on May 25, 2017, 09:00:12 AM

Quote from: KennySVG on July 10, 2016, 01:19:23 AM

The error log shows a usergroup issue, so I edited the apache letsencrypt vhosts file, and inside the directory tags, added the suPHP_UserGroup line.

Example:

<Directory "/home/xx/public_html">
    AllowOverride All
    suPHP_UserGroup xx xx
</Directory>

thank you so much . my problem was solved by this code