Hi there
first i would make sure in http.conf that the hostname is correct (normally you can start http even if its wrong) then have a look in /usr/local/apache/logs/error_log see if theres anything of interest in there, then make sure that you have the following in the vhost config of the site.
# vhost_start reports.website.com
<VirtualHost 192.168.23.100:443>
ServerName reports.website.com
ServerAlias www.reports.website.com
DocumentRoot /home/calltrac/public_html/web
SSLEngine on
SSLCertificateFile /etc/pki/tls/certs/reports.website.com.cert
SSLCertificateKeyFile /etc/pki/tls/private/reports.website.com.key
SSLCertificateChainFile /etc/pki/tls/certs/reports.website.com.bundle
<IfModule mod_suexec.c>
SuexecUserGroup calltrac calltrac
</IfModule>
<IfModule mod_suphp.c>
suPHP_UserGroup calltrac calltrac
suPHP_ConfigPath /home/calltrac
</IfModule>
<Directory "/home/calltrac/public_html/web">
AllowOverride All
</Directory>
</VirtualHost>
# host_end reports.website.com
please not i have changed my live ip address to a local one for this post do not change your ip address from what you have to the one in my example