Control Web Panel

WebPanel => WebHosting-Billing => Topic started by: logan68a on September 14, 2026, 03:21:05 AM

Title: Urgent: Paid CWP license/service still not active
Post by: logan68a on September 14, 2026, 03:21:05 AM

Hello CWP Support and Billing Team,

I have paid for my CWP license/service, but it still does not appear as active. I need your team to verify the payment and resolve the activation urgently.

This is a production server hosting important clients. Having the paid service remain inactive creates uncertainty and prevents me from relying on the service I purchased.

Please confirm receipt of my payment, explain what is preventing activation, and provide a specific timeframe for resolution. If anything further is required from me, please identify it clearly so this can be resolved without further delay.

I can provide the payment receipt and relevant account details through your private support channel.

As a paying customer, I expect a prompt response and the activation of the service purchased. Please treat this matter as urgent.

Marcelo