Useraccount change password not working

Started by yushxyz, July 12, 2018, 06:18:41 AM

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yushxyz

I changed the password from web panel and still my user account new password is not working.

any idea?

belrpr

change it using ssh and try again.

Log in using ssh as root.
Then su username
then passwd

Enter the new password twice and try if this works.
And are you sure your are trying to login to the user control panel and not the admin one?

studio4host

the best would be that you don't use special characters as this could cause an issue.
Try using only a-z A-Z 0-9 combinations  or something like this
https://www.random.org/passwords/?num=5&len=12&format=html&rnd=new
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yushxyz

Quote from: belrpr on July 12, 2018, 12:41:26 PM
change it using ssh and try again.

Log in using ssh as root.
Then su username
then passwd

Enter the new password twice and try if this works.
And are you sure your are trying to login to the user control panel and not the admin one?

I tried it says user doesn't exists


Quote from: studio4host on July 13, 2018, 01:32:39 PM
the best would be that you don't use special characters as this could cause an issue.
Try using only a-z A-Z 0-9 combinations  or something like this
https://www.random.org/passwords/?num=5&len=12&format=html&rnd=new

I tried this to but not working

belrpr

Hi sorry,

the users created by cwp have no shell default.
You should do this:
Login as root using ssh

passwd user

And enter a new password twice.

Can you confirm that htis works?

yushxyz

Quote from: belrpr on July 14, 2018, 06:47:23 PM
Hi sorry,

the users created by cwp have no shell default.
You should do this:
Login as root using ssh

passwd user

And enter a new password twice.

Can you confirm that htis works?

I was able to change the password but when I try to login then same error like before

belrpr

can you post hte login url?
mask the domain by using domain.com

yushxyz


belrpr

very strange. Don't know how to fix it then :(

bullten

domain.com:2083

Tell me what error exactly you are getting.