ClamAV issue in user panel

Started by zeejdeej, February 02, 2026, 01:58:47 PM

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zeejdeej

clamAV is installed and running in cwp admin panel and successfully running scan but under user panel it shows clamav not installed contact administrator. this happened after i migrated my cwp panel from centos 7 to almalinux 9 . it seems like some permission issue for user panel after restoring from cwp complete backup to almalinux 9 server.

does any one know how to fix this issue?

i already tried to rebuild mail server by selecting clamav/amavis option but it says already installed and running.

6Sense

Did you try the Fix Permissions option in CWP UI?

User Accounts > Fix Permissions
6Sense - Web Design, Development & Web Hosting

zeejdeej


cyberspace

Do you see some errors in:

/usr/local/cwpsrv/logs/error_log

when you open "File Management" -> "Antivirus scan" in the user level panel ?

zeejdeej

nothing in the error logs . see the snapshot of user panel for reference.



overseer

In earlier posts detailing his adventures installing CWP under AlmaLinux 9, he specifically noted that you have to install ClamAV BEFORE you install CWP:
https://forum.centos-webpanel.com/informations/tested-almalinux-9-4-beta-1-with-cwp-9-beta-0-9-8-1177/msg47238/#msg47238

zeejdeej

is there a work around now to fix this issue without re-installing complete cwp again ?

Starburst

With AlmaLinux 9, things have to be installed in a certain way.
Including ClamAV.

If not, they will not work.

There is an old install guide running around the forums on the proper way to install AlmaLinux 9 and CWP.