root User cannot login to Cwp

[balron]

Hello,

After the fresh install , I have changed root password by ssh terminal passwd command, Now i cannot login to cwp panel
It says login failed but i can login to server via ssh with new root password.

What is the issue? Is it bug or do i need to run some sh script to update cwp or something else?
I have double check the url is correct : serverIP:2031/login/index.php

It is running on CentOS 9, all the websites and databases works well , I just cannot connect to cwp

I have got some error messages here, all cwp login related errors started after 2 dayf of fresh installaton
/usr/local/cwpsrv/logs/error_log

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2024/09/02 00:12:34 [error] 22179#0: *2121 FastCGI sent in stderr: "PHP message: PHP Notice:  Trying to get property 'apache_additional' of non-object in /usr/local/cwpsrv/var/services/users/index.php on line 0PHP message: PHP Notice:  Trying to get property 'dns' of non-object in /usr/local/cwpsrv/var/services/users/index.php on


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22179#0: *2725 FastCGI sent in stderr: "PHP message: PHP Notice:  Undefined index: mod_security in /usr/local/cwpsrv/var/services/user_files/modules/cwp_framework/traits/DashboardExtraVarsTrait.php on line 0" while reading response header from upstream, client: 178.233.17.82, server: localhost, request: "POST /cwp_2502dbb9f76d296e/erc/erc/index.php?module=mod_security&acc=loadrules HTTP/1.1", upstream: "fastcgi://unix:/usr/local/cwp/php71/var/sockets/erc.sock:", host: "46.101.192.105:2083", referrer: "https://46.101.192.105:2083/cwp_2502dbb9f76d296e/erc/?module=mod_security"
2024/09/02 00:20:40 [error] 22178#0: *2794 open() "/usr/local/cwpsrv/htdocs/admin/favicon.ico" failed (2: No such file or directory), client: 178.233.17.82, server: localhost, request: "GET /favicon.ico HTTP/1.1", host: "46.101.192.105:2031", referrer: "https://46.101.192.105:2031/cwp_40117dccf33b3f7b1e1abb6c981736bf/admin/fileManager_v2.php"

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2024/09/02 11:47:31 [error] 32465#0: *11759 open() "/usr/local/cwpsrv/var/services/users/login/admin/console/index.html" failed (2: No such file or directory), client: 77.221.148.157, server: localhost, request: "GET /admin/console/index.html HTTP/1.1", host: "46.101.192.105:2083", referrer: "http://46.101.192.105:2083/admin/console/index.html"

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2024/09/02 12:03:49 [error] 32464#0: *12163 open() "/usr/local/cwpsrv/var/services/roundcube/login" failed (2: No such file or directory), client: 137.184.88.139, server: localhost, request: "POST /login HTTP/1.1", host: "46.101.192.105:2095"
2024/09/02 12:06:15 [error] 32465#0: *12221 open() "/usr/local/cwpsrv/var/services/roundcube/m6Du" failed (2: No such file or directory), client: 96.126.104.20, server: localhost, request: "GET /m6Du HTTP/1.1", host: "46.101.192.105:2096"
2024/09/02 12:42:36 [error] 32465#0: *13096 open() "/usr/local/cwpsrv/htdocs/admin/favicon.ico" failed (2: No such file or directory), client: 184.105.247.196, server: localhost, request: "GET /favicon.ico HTTP/1.1", host: "46.101.192.105:2031"

Here is the last errors:

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2024/09/20 10:52:48 [error] 165936#0: *227 open() "/usr/local/cwpsrv/var/services/users/login/new/login" failed (2: No such file or directory), client: 77.221.148.157, server: localhost, request: "GET /new/login HTTP/1.1", host: "46.101.192.105:2083", referrer: "http://46.101.192.105:2083/new/login"
2024/09/20 10:52:52 [error] 165936#0: *229 open() "/usr/local/cwpsrv/var/services/users/login/admin/console/index.html" failed (2: No such file or directory), client: 77.221.148.157, server: localhost, request: "GET /admin/console/index.html HTTP/1.1", host: "46.101.192.105:2083", referrer: "http://46.101.192.105:2083/admin/console/index.html"
2024/09/20 10:57:36 [error] 165935#0: *246 open() "/usr/local/cwpsrv/var/services/users/login/init" failed (2: No such file or directory), client: 77.221.148.157, server: localhost, request: "GET /init HTTP/1.1", host: "46.101.192.105:2083", referrer: "http://46.101.192.105:2083/init"
2024/09/20 11:50:58 [info] 165935#0: *267 client 77.221.148.157 closed keepalive connection
2024/09/20 12:03:58 [error] 165936#0: *269 open() "/usr/local/cwpsrv/htdocs/admin/0Hmw" failed (2: No such file or directory), client: 96.126.104.20, server: localhost, request: "GET /0Hmw HTTP/1.1", host: "46.101.192.105:2031"
2024/09/20 12:03:59 [error] 165935#0: *268 open() "/usr/local/cwpsrv/var/services/users/login/0Hmw" failed (2: No such file or directory), client: 96.126.104.20, server: localhost, request: "GET /0Hmw HTTP/1.1", host: "46.101.192.105:2083"



[sivehost]

Try downgrading your OS to CentOS 8 ?
Had a similar issue with both Alma and Rocky Linux 9, 8 could login fine.

[overseer]

https://forum.centos-webpanel.com/installation/cwp-fresh-install-on-almalinux-9-error-root-login/msg49785/?topicseen#msg49785

[Starburst]

Depending on what image your host used, this can or can't be a problem.
It's related to which encryption the host selected when they created the image.

This also can result in AL9 not talking to AL8 to do a CWP -> CWP migration.

See the link @overseer posted, it's a simple fix.