rDNS/PTR error

[thithac]

I'm having a problem a few days with my DNS, the same is with rDNS OK as you can see below, but I still get the crash.

Your Hostname is: srv01.mydomain.com and it resolves to IP: 1xx.1xx.1xx.1xx [Check Black List]
rDNS/PTR = FAILED, check with your hosting provider! FAILED [Check SenderBase]

rDNS/PTR check for IP 1xx.1xx.1xx.1xx  = srv01.mydomain.com

[venty]

Hi,

I have the same problem...., I have not touched or modified anything ...?!?

BR
Venty

[venty]

Pls, help...

[6Sense]

It's a false positive. http://leafdns.com will show you if your RDNS is set up correctly. In fact you email probably wouldn't work if RDNS wasn't functioning.

[venty]

Hi,

RDNS is set up correctly, but  in the panel:

rDNS/PTR = FAILED, check with your hosting provider! FAILED

BR
Venty

[elvey]

rDNS/PTR has to be set by your hosting provider or your ISP. I ran into the same issue and bang my head on the wall contineously (fiuratively speaking).

Your reverse DNS zone look up is what is causing the failure. I use ATT&T uverse whereas I lease a block of public IP's. Tech support would not be of great help but they do have a DNS team a form which can easily be completed online. The PTR record has to be set for your hostname i.e: localhost.mydomain.com.

In the event you have a VPS or dedicated at a hosting provider, they will have to set that up for you.

[venty]

please read carefully, i said that RDNS is set up correctly ...
I also said I did not change anything ...
and I said that - in the panel:

rDNS/PTR = FAILED, check with your hosting provider! FAILED

Who checks it?

BR
Venty

[rohde]

vc é do brasil ?

please read carefully, i said that RDNS is set up correctly ...
I also said I did not change anything ...
and I said that - in the panel:

rDNS/PTR = FAILED, check with your hosting provider! FAILED

Who checks it?

BR
Venty

[studio4host]

if you are sure all is ok you can contact cwp dev via contact on the site to check on your server for differences...

[glorency]

I'm having a problem a few days with my DNS, the same is with rDNS OK as you can see below, but I still get the crash.

Your Hostname is: srv01.mydomain.com and it resolves to IP: 1xx.1xx.1xx.1xx [Check Black List]
rDNS/PTR = FAILED, check with your hosting provider! FAILED [Check SenderBase]

rDNS/PTR check for IP 1xx.1xx.1xx.1xx  = srv01.mydomain.com

Regarding rDNS/PTR
Think you are going to purchase vps or dedicated server from vendor . So you are not able to create rDNS/PTR record on server , if you create this , the record will not published . Because you are not a owner of that ip.

How to publish/create rDNS/PTR?
you have to contact with vendor or they will provide the option for rDNS/PTR in their panel . As example : On Digital Ocean Panel , you will get this option and you also can create NS records for your private name server.

If you don't have rDNS/PTR , spf and dkim records , No one will accept your outgoing mail or going to spam folder .

[andylau123]

Hi, Glorency.
Do you give me ask:"
I am also stuck with rDNS / PTR = FAILED on CWP. I bought my own computer to build mailserver, not to rent an ISP.
If so, how to configure rDNS / PTR so you.
Thank you so much.

[DNA]

Hi, Glorency.
Do you give me ask:"
I am also stuck with rDNS / PTR = FAILED on CWP. I bought my own computer to build mailserver, not to rent an ISP.
If so, how to configure rDNS / PTR so you.
Thank you so much.

are you using private/public ip ?

[ejsolutions]

Once again, this is NOT a CWP issue!
Contact your hosting provider, if you don't have a rDNS option in your hosting provider control panel (example SolusVM).