Can't Login File Manager using WebFTP & Filezilla

[kridaweb]

I just installed the latest version of the CWP. I've made a new hosting account, but there was a problem when going into the webftp "Error! Could not authenticate your login". How can I overcome this problem? I try to use FileZilla can not. thank you

[nuffsaid]

Did you create an FTP user ?

[kridaweb]

Did you create an FTP user ?

Yes, i've been created FTP user but i can't login to file manager using webftp and filezilla.

[DanControl]

sometimes you have to restart FileZilla, because there is some problem with it. Try it if you still can't do this report it to support