FTP Login showing empty directory

[cwpuser12]

I've made a FTP user and assigned the default directory, I log in successful and it retrieving the directory successful but show empty directory.  I also can't change directories. 

CWP shows path of:
/home/hostname/public_html/./

[iraqiboy90]

for anyone reading this:
If you dont have passive ports enabled in pureftp, then make sure you set Transfer Mode to "active" in your ftp client.