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Other => Other => Topic started by: ProComm365 on January 06, 2021, 12:04:27 AM

Title: Warning Database connection errorSQLSTATE[HY000] [1045] Access denied for user
Post by: ProComm365 on January 06, 2021, 12:04:27 AM

Hi there,

Does anybody has experience installing WiseCP, the billing plugin, in CentOS 7?

I followed instructions on https://docs.wisecp.com/en/kb/installation, but after entering the database information in wisecp installation startup, I got this warning:

Warning
Database connection errorSQLSTATE[HY000] [1045] Access denied for user 'database-user'@'localhost' (using password: YES)

I already have the latest CWP7pro.admin version.

I'd appreciate any advice as CWP will not help with 3rd-party installations, if not paying the Enterprise support; unless they accept a one-time support for this  ;)

Title: Re: Warning Database connection errorSQLSTATE[HY000] [1045] Access denied for user
Post by: studio4host on January 12, 2021, 10:42:30 AM

the error says clearly it's an issue with MySQL user you created, probably the easiest way would be to create a custom user from PHPMyAdmin when you login from cwp.admin

Title: Re: Warning Database connection errorSQLSTATE[HY000] [1045] Access denied for user
Post by: ProComm365 on January 15, 2021, 01:21:56 AM

Thank you;

WISECP customer support helped reinstalling the app.