Control Web Panel

WebPanel => Information => Topic started by: mark4785 on January 18, 2021, 11:30:16 PM

Title: Wait times for Managed Support
Post by: mark4785 on January 18, 2021, 11:30:16 PM

I recently installed Centos Web Panel and took out a Managed Support subscription at $12.00 per month. What are the typical wait times for support tickets involving troubleshooting basic DNS issues?

Title: Re: Wait times for Managed Support
Post by: studio4host on January 19, 2021, 05:41:08 PM

as specified on the cwp support site, it's by priority meaning that higher support packages get the higher priority
https://control-webpanel.com/support-services