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WebPanel => SSL => Topic started by: netuser01 on October 01, 2021, 03:33:45 PM

Title: DNS Redirection problem for xxx.com with www and without it
Post by: netuser01 on October 01, 2021, 03:33:45 PM

Hi,
I tryed renew SSL
Has anyone had a similar problem?


without www and with www point to the same IP

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: cloud on October 02, 2021, 05:42:37 PM

Same problem here all our websites are showing Connection not protected message. ANy one have any solutions

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: mrnovo on February 04, 2022, 12:43:12 PM

Same problem since 31 Jan

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: iraqiboy90 on February 04, 2022, 03:54:49 PM

it's a DNS misconfiguration you have somewhere.

on your pc, do this with cmd:

Code: [Select]

nslookup xxx.com
Does it show the correct IP for the website?

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: mrnovo on February 04, 2022, 04:19:03 PM

It was a firewall issue on ISP side.

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: Edwin on September 28, 2022, 11:15:51 AM

I also having the same issue. CWP Pro is latest version. All updates installed.

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: Edwin on September 30, 2022, 07:46:09 PM

Solved  :)
Firewall issue.

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: puerari on May 23, 2023, 03:10:28 PM

Hello!
How to solve it?
It was needed to disable firewall to renew the certificates.
Auto renew will not work.

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: mrnovo on May 23, 2023, 03:13:46 PM

Hi,

In my case it was a firewall issue but not in server on ISP side.

I've asked ISP to check firewall settings and they have fixed it.

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: puerari on May 23, 2023, 03:26:35 PM

My case is in CWP firewall
443 port is open for In and Out

Title: Re: DNS Redirection problem for xxx.com with www and without it
Post by: overseer on May 24, 2023, 02:48:23 AM

Another pitfall for renewing certificates is if you have your web server (apache or nginx) set up to 301 redirect HTTP to HTTPS requests. You need to disable this temporarily while you renew your certificates. LetsEncrypt needs to connect to the server via standard port 80 (HTTP) for the renewal process to complete successfully.