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WebPanel => E-Mail => Topic started by: pro-cms on November 26, 2021, 01:25:58 AM

Title: Email goes to spam , enterprise support no reply
Post by: pro-cms on November 26, 2021, 01:25:58 AM

Hello cwp team , I love your work and dedication much congratulations, I sent an enquiry via your contact us form with command output and details,

My email keep going to spam folder when sent from my cwp server. I made already payment for enterprise support please I need your assistance.

Please check my information, much  thanks.

Title: Re: Email goes to spam , enterprise support no reply
Post by: DNA on January 14, 2022, 07:05:15 PM

Hi

As a fan of CWP user, That is not related to cwp team. Goes to Spam , its depends on filtering of end server .
You can take the following  actions:
1.Increase your IP reputation
2.Domain Blacklisting checking for Server FQDN domain
3. IP Whitelisting to RBL
4.Perfect DNS configuration for SPF, DKIM , DMARC
5.Outbound Monitoring and many more 

Title: Re: Email goes to spam , enterprise support no reply
Post by: iraqiboy90 on January 15, 2022, 10:58:01 AM

as well as what @DNA mentioned, I'd like to add different tools for you to check your spam score and with these tools you can also diagnose your path into the perfect setup.

https://www.mail-tester.com/
https://www.checktls.com/index.html
https://emailspooftest.com/
https://mxtoolbox.com/emailhealth
Also, read into the different RFC rules that you may encounter during browsing. These are rules on the standard of email servers. If keep them in mind, you will eventually get a perfect setup.

p.s. Having someone do this for you is a lot of work. So, good luck with enterprise support