Control Web Panel

WebPanel => Installation => Topic started by: ace674 on December 22, 2016, 09:13:04 AM

Title: CWPro - not recieved
Post by: ace674 on December 22, 2016, 09:13:04 AM
Hello,

I have paid for a copy of CWPro and have not received any instructions on how to activate, I have paid for a full year. Would you be able to advise how I activate it on my server please? If it is not ready yet, could I have the payment refunded? Regards.
Title: Re: CWPro - not recieved
Post by: je2u on December 22, 2016, 10:33:55 AM
You should receive that in 24h, if not, write to support.
I received that after 3h from payment.
Title: Re: CWPro - not recieved
Post by: ace674 on December 22, 2016, 08:13:44 PM
Ahh, I see it has now been activated. Issue resolved. Cheers! :)
Title: Re: CWPro - not recieved
Post by: ace674 on January 09, 2017, 11:26:15 AM
My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.
Title: Re: CWPro - not recieved
Post by: Jae on January 09, 2017, 11:46:04 AM
Quote from: ace674 on January 09, 2017, 11:26:15 AM
My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.

You better wait for more time to get your problem resolved, with or without "pro", your server will work.
Title: Re: CWPro - not recieved
Post by: Sandeep on January 09, 2017, 03:26:29 PM
Quote from: ace674 on January 09, 2017, 11:26:15 AM
My CWPro has been deactivated and after talking to support and sending over my server details, they have stopped responding. If this is not resolved soon, I may issue a chargeback as I paid for a year.
please mention the ticket no. so we can check it
Title: Re: CWPro - not recieved
Post by: Zanadu on January 09, 2017, 08:49:13 PM
It's a joke or a spam??  >:(
Title: Re: CWPro - not recieved
Post by: ace674 on January 09, 2017, 10:38:05 PM
Quote from: Jae on January 09, 2017, 11:46:04 AM
You better wait for more time to get your problem resolved, with or without "pro", your server will work.

I have waited for 4 days. They were very responsive at first, they asked me to send them server details, I did. Anyway, it was CWPro and now it is not, so what else can I do.

Quote from: Sandeep on January 09, 2017, 03:26:29 PM
please mention the ticket no. so we can check it

There was no ticket number, I sent it via the contact form and got a reply through e-mail.
Title: Re: CWPro - not recieved
Post by: Zanadu on January 10, 2017, 12:14:42 AM
Quote from: ace674 on December 22, 2016, 09:13:04 AM
Hello,

I have paid for a copy of CWPro and have not received any instructions on how to activate, I have paid for a full year. Would you be able to advise how I activate it on my server please? If it is not ready yet, could I have the payment refunded? Regards.

Me too no mail, but I think is activated

CWP info -- CWPpro version: 0.9.8.133