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WebPanel => DNS Manager => Topic started by: alexdx on July 25, 2017, 01:11:59 PM

Title: forgot password
Post by: alexdx on July 25, 2017, 01:11:59 PM

the forgot password feature is not sending emails. as i have try many times, and havent receive my email, not event on the junk or spam folder. i need to make changes ASAP . and i cant log in. please help.

Title: Re: forgot password
Post by: alexdx on July 26, 2017, 05:59:05 PM

any help with this? i have my domain down because we cant change the ip on the dns. cant go another DNS service because you have my domain kidnap. any help before i ditch CWP ? why should i pay for support when your system is not working properly? been trying to reset the password and the email is not getting to my inbox.

Title: Re: forgot password
Post by: Jae on July 27, 2017, 02:20:32 AM

What password ?

Title: Re: forgot password
Post by: alexdx on July 27, 2017, 12:28:01 PM

FreeDNS long-in password.

Title: Re: forgot password
Post by: Jae on July 28, 2017, 02:17:14 AM

Quote from: alexdx on July 27, 2017, 12:28:01 PM

FreeDNS long-in password.

may be something wrong with your inbox. with gmail, reset password went to junk folder.
i prefer dns.he.net with its pros and cons compare to freedns cwp

Title: Re: forgot password
Post by: alexdx on July 31, 2017, 02:32:32 PM

i have multiple servers and accounts and none of them are sending the email . gmail or outlookmail

Title: Re: forgot password
Post by: 6Sense on August 01, 2017, 11:29:32 AM

I created a FreeDNS account to test for you.

When requesting a password reset I receive an email immediately (to hotmail account) with a new password & can access my account with it.

Title: Re: forgot password
Post by: alexdx on August 09, 2017, 03:56:50 PM

Quote from: 6Sense on August 01, 2017, 11:29:32 AM

I created a FreeDNS account to test for you.

When requesting a password reset I receive an email immediately (to hotmail account) with a new password & can access my account with it.

try using the reset password feature. i still cant get into the acc. i switch to host my own DNS

Title: Re: forgot password
Post by: gequiros on August 16, 2017, 04:29:32 AM

May be problem is with some email providors... not sure..

I can't reset my password... and i am using    @me.com offered by apple...

I am stuck, not sure what can i do, i just email support, hopefully they can change my email address so i won't be stuck no more