Control Web Panel

3rdParty => Softaculous => Topic started by: Solsku on June 25, 2019, 01:59:48 PM

Title: Unauthorised web access
Post by: Solsku on June 25, 2019, 01:59:48 PM
When I try to access Softaculous via admin panel, I get the following error: "Unauthorised web access". This is happening on a two different servers, both running CWPpro version 0.9.8.836.

I also get the same error when trying to access Softaculous via user panel.

Any ideas what might be causing this? I remember receiving an update notice from Softaculous last friday to version 5.2.3.
Title: Re: Unauthorised web access
Post by: evansa on June 26, 2019, 12:27:44 AM
this needs to be checked by the support.
Please contact the support team
Title: Re: Unauthorised web access
Post by: a7cloud on June 26, 2019, 03:21:13 PM
YEs, it happaned to me today as well. Suddenly there are many bugs with CWP pro and softaculous. I paid for pro version because I want it is stable, but look like so many bugs so far. The problem "Unauthorised web access" at both admin panel and end user panel.
Title: Re: Unauthorised web access
Post by: Solsku on June 27, 2019, 06:49:30 AM
I backed up my Softaculous settings according to this guide https://softaculous.com/wiki/index.php/Reinstall and then I uninstalled it via CWP.

After installing it back it started working again.
Title: Re: Unauthorised web access
Post by: a7cloud on June 27, 2019, 02:23:58 PM
Awesome, thank you so much Solsku. By following your instructions, I was able to solve the problem, restored all the settings and configuration.
Title: Re: Unauthorised web access
Post by: Solsku on July 02, 2019, 09:59:00 AM
Latest Softaculous update fixed the previous problem on my another server, but after the latest CWP update it's not working anymore. Current version 0.9.8.841 Edit: Also not working on version 0.9.8.842

29.6.2019 update:
The Softaculous Team has released 5.2.4. There is a bug fix for CentOS Web Panel. The following is the list of changes :
1) [Bug Fix] : Softaculous was giving "Unauthorised web access" error in Centos Web Panel server for fresh user account. This is fixed now.
Title: Re: Unauthorised web access
Post by: andrereyes_mzt on July 02, 2019, 05:30:23 PM
I did the manual fix as suggested here, worked for a few days, but I'm getting again the same message "Unauthorised web access".

CWPpro version: 0.9.8.842

I'm wondering if there will be a permanent fix soon.
Title: Re: Unauthorised web access
Post by: josemnunez on July 02, 2019, 11:27:35 PM
Try this
Code: [Select]
/usr/local/cwp/php71/bin/php /usr/local/softaculous/cron.php
Title: Re: Unauthorised web access
Post by: Solsku on July 03, 2019, 05:22:23 AM
Softaculous started working again after CWP update, versions 0.9.8.844 and 0.9.8.845 tested.
Title: Re: Unauthorised web access
Post by: adultwork.ro on August 23, 2019, 08:56:22 PM
License Inactive
  Your license (34435-25485-56776-32395-53579) is not active or it has expired. If your license has expired, please renew it to continue using this Software.
Refresh License

how to fix it?
Title: Re: Unauthorised web access
Post by: jamshed_206 on August 24, 2019, 10:29:17 AM
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.

Regards
Title: Re: Unauthorised web access
Post by: softwetop on September 10, 2019, 05:49:55 AM
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.

Regards

This is the last thing a person can check before going deeper into the issue :D.
Title: Re: Unauthorised web access
Post by: jamshed_206 on September 10, 2019, 06:10:18 AM
Simply your license has been expired. Go to softaculous.com client area and pay the invoice to get it renewed.

Regards

This is the last thing a person can check before going deeper into the issue :D.

What else should be checked when there is a clear message that softaculous is expired.