Control Web Panel

WebPanel => Information => Topic started by: pixelpadre on February 02, 2020, 03:58:55 AM

Title: User login locked screen
Post by: pixelpadre on February 02, 2020, 03:58:55 AM
I am getting an error screen for user login indicating that screen is locked due to reaching maximum number of failed attempts.

I am not blocked by modsec or csf.  2082 and 2083
Title: Re: User login locked screen
Post by: pixelpadre on February 02, 2020, 01:27:41 PM
failed login screen is in an infinite loop and keeps loading.

Login into admin from same ip has no problems.
Title: Re: User login locked screen
Post by: pixelpadre on February 02, 2020, 04:09:03 PM
See for yourself

https://libra.goldspot.us:2083
Title: Re: User login locked screen
Post by: rcschaff on February 02, 2020, 04:44:42 PM
apparently so is mine. It definately isn't CSF, as you wouldn't even get a page load, it has to be a security protocol built into their dashboard.  Can you open the panel from the admin section under list accounts by chance?
Title: Re: User login locked screen
Post by: pixelpadre on February 02, 2020, 04:55:04 PM
no change in list accounts
Title: Re: User login locked screen
Post by: rcschaff on February 02, 2020, 06:12:23 PM
Login to admin.  Under Security tab -> User Login Security

Hit purge all and see if it fixes it.
Title: Re: User login locked screen
Post by: pixelpadre on February 02, 2020, 08:51:30 PM
Fail
Title: Re: User login locked screen
Post by: pixelpadre on February 02, 2020, 10:04:48 PM
 [ssl:warn] [pid 18654:tid 140070880978816] AH01873: Init: Session Cache is not configured [hint: SSLSessionCache]

Maybe?
Title: Re: User login locked screen
Post by: pixelpadre on February 02, 2020, 11:47:35 PM
I have check all of my log files and cannot find anything in connection with this problem.
Title: Re: User login locked screen
Post by: pixelpadre on February 03, 2020, 12:24:51 AM
Login to admin.  Under Security tab -> User Login Security

Hit purge all and see if it fixes it.

I compared sourcecode for a working user login page and this bad user login page.  Very bid difference between the two.
Title: Re: User login locked screen
Post by: josemnunez on February 03, 2020, 10:28:54 AM
Does it happen with all the accounts of this server?
Title: CWP user login broke, support wants $$$
Post by: pixelpadre on February 03, 2020, 12:46:29 PM
This problem is serious.  Login page will not even load.

I contacted support and they told me that I have to pay them to fix it.

Right.  Good idea. >:( >:( >:( >:(
Title: Re: User login locked screen
Post by: Sandeep on February 03, 2020, 05:12:44 PM
can you provide the ticket number ?
Title: Re: User login locked screen
Post by: pixelpadre on February 03, 2020, 06:43:48 PM
Quote
Josem.nunez@gmail.com <info@centos-webpanel.com>
   
7:52 AM (5 hours ago)
   
to me
Hi
Please generate a support ticket that includes access to this server and will gladly see what happens here if it costs you

That was the response I got from contacting support.
Title: Re: User login locked screen
Post by: pixelpadre on February 03, 2020, 06:49:59 PM
Its a moot discussion at this point.  You released 935 today and it fixed your problem. You're welcome.