Control Web Panel

WebPanel => E-Mail => Topic started by: johnny09 on July 16, 2020, 10:36:24 AM

Title: Roundcube error - urgent help please
Post by: johnny09 on July 16, 2020, 10:36:24 AM

Hi, updated roundcube but now I get

Connection to storage server failed.

Server Error: AUTHENTICATE PLAIN: Authentication failed.

https://ibb.co/ScTzv7b

Please help  :'(

Title: Re: Roundcube error
Post by: johnny09 on July 16, 2020, 10:48:59 AM

Please....tried many things but no one works.... help...very urgent...  :-[

Title: Re: Roundcube error - urgent help please
Post by: Alnork on July 16, 2020, 10:07:11 PM

Hi,

try run this:

Code: [Select]

sh /scripts/mail_roundcube_update

Title: Re: Roundcube error - urgent help please
Post by: johnny09 on July 17, 2020, 06:41:07 AM

Today there is no more error
But all created emails show - Mailbox is empty

Can send out, replying to mail get
<info.....id.lv>: host mail..........id.lv[89.254...........] said: 554 5.7.1
<info.....id.lv>: Relay access denied (in reply to RCPT TO command)

Title: Re: Roundcube error - urgent help please
Post by: johnny09 on July 17, 2020, 07:10:59 AM

I dont know what helped but seems to me that it works now.

1./usr/local/cwpsrv/var/services/roundcube replaced with previous backup - did not help
2.So replaced with the last version - updated - did not help also
3.From cwp panel email accounts section I used autologin - did not help, no email were showing
4.Loged out and reopened autologin - and emails showed up

I guess that the key of the autologin was corrupt or did not work as it should
Can send and receive emails. Thanks  :)