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Messages - Alnork

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PHP / Re: Default php.ini configuration for new users and domains
« on: August 18, 2023, 09:34:20 PM »

Unfortunately it is not yet possible to customize the values that are used for the php.ini that are generated when a user account is created.

The Development Team already knows about the issue and a new version of CWP with this improvement will be released soon. Keep an eye on the changelog:

CentOS-WebPanel GUI / Re: Login CWP Cloudflare
« on: April 26, 2023, 12:52:24 AM »

Make sure the A record isn't using the Cloudflare DNS PROXY option.

CentOS-WebPanel Bugs / Re: Cant login to CWP User :2083
« on: March 23, 2022, 03:19:23 PM »
same problem. I keeping on getting redirected back to the same login page. how do i solve?


Close all browser tabs and only use one to log in.

Backup / Re: New Backup ( beta) not work with FTP export
« on: February 23, 2022, 06:05:37 PM »

We have tested what you report and have found no issues.

We recommend that you restart the PureFTP service and try again.

If it still doesn't work for you, we invite you to write in our support area.


We are sorry for the inconvenience :-\

Can you please tell us if the ssh backup you made is incremental or compressed? It is for the Development Team to test based on your case.


CentOS 7 Problems / Re: File System Lock
« on: May 16, 2021, 11:19:30 PM »

I can confirm, i have same issue!

It has been fixed and will be released in the next version. Thanks for the report  ;)

CentOS-WebPanel Bugs / Re: CWPpro BUG!
« on: April 09, 2021, 01:31:10 AM »

What you say does not make sense.

I've followed your instructions on a fresh CWP7 and what you say doesn't happen.

Could it be that you have an issue with the browser and you are always logging in with the same user? try logging into different browsers.

Code: [Select]
sh /scripts/update_cwp

Installation / Re: testing 123
« on: August 07, 2020, 12:52:14 PM »

Did you use a centOS image from the official repository or is it an image created by a hosting provider?

"Testing123" is the default CentOS page but when CWP is installed it is overridden. Something happened at the installation.

E-Mail / Re: set up SMTP and IMAP
« on: July 20, 2020, 03:41:19 AM »

In the Email section of the CWP.user it has a brief explanation where it shows how to configure the email accounts in external handlers such as Outlook.

E-Mail / Re: Roundcube error - urgent help please
« on: July 16, 2020, 10:07:11 PM »

try run this:
Code: [Select]
sh /scripts/mail_roundcube_update

E-Mail / Re: SSL issue thunderbird
« on: July 16, 2020, 10:03:52 PM »

Do not generate the subdomain on the WebServer. It only needs to be as record A in the DNS entry of the domain and then you generate an AutoSSL SAN of mail type in the SSL Certificates option of the CWP.admin or AutoSSL in CWP.user

FTP / Re: Ftp doesn't work with firewall
« on: July 11, 2020, 01:13:54 AM »
Hello, I have a problem with ftp. When the firewall is deactivated, the ftp works very well. But when the firewall is activated, you can connect to the ftp but it does not display the files. Do you have an idea of the problem and do you have a solution?

Code: [Select]
Statut : Résolution de l'adresse de
Statut : Connexion à
Statut : Connexion établie, attente du message d'accueil...
Statut : Initialisation de TLS...
Statut : Vérification du certificat...
Statut : Connexion TLS établie.
Statut : Connecté
Statut : Récupération du contenu du dossier...
Commande : PWD
Réponse : 257 "/" is your current location
Commande : TYPE I
Réponse : 200 TYPE is now 8-bit binary
Commande : PASV
Réponse : 227 Entering Passive Mode (149,91,91,81,74,73)
Commande : MLSD
Erreur : Connection interrompue après 20 secondes d'inactivité
Erreur : Impossible de récupérer le contenu du dossier
Statut : Déconnecté du serveur


try this:

CloudLinux / Re: Your cPanel server has issues - /var/lib/clamav
« on: July 11, 2020, 01:10:13 AM »
Ever since the recent EasyApache update, I’ve had some odd issues with ClamAV. The packages appeared to have been replaced by Imunify ClamAV packages.

I wasn’t able to easily upgrade, via automated overnight update. I noticed that the ClamAV packages seemed to have been preventing the update, when manually running /scripts/upcp --force.

I tried updating ClamAV, but the new packages weren’t showing.

I then uninstalled the ClamAV plugin, via cPanel WHM interface, then ran the update. It made it through the update and also installed the latest cPanel ClamAV packages.

Everything appeared fine at that point, but now I’m receiving the “your server had issues” email with the following as being the problem.

Check cagefs mount points exists:
    FAILED: There are missing mount points: ['/var/lib/clamav']

Has the latest version of ClamAV been relocated? If so, is there something that I should have done within Imunify and/or CloudLinux?


This forum is not intended to cover cPanel topics. You must write in their forum.
Thank you!

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