Author Topic: CWP-CWP migration fails: Error API TOKEN  (Read 3111 times)

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CWP-CWP migration fails: Error API TOKEN
« on: January 10, 2021, 09:55:35 PM »
Im using latest CWP version: 0.9.8.1031 on source (CentOS 7.8) and destination servers (CentOS 7.9)
I can ssh from dest to source, CSF is disabled on both
SSH and port 2304 opened on both, password and key auth allowed on both.

I have created API access key on source and trying to connect from dest to source following https://docs.control-webpanel.com/docs/admin-guide/user-accounts/cwp-to-cwp-migration and when I hit "Test and Save" I always get:
"Error API TOKEN
There is a problem with your TOKEN API"

In the logs:
Code: [Select]
2021-01-10 21:51:27 entre 1
2021-01-10 21:51:28 export SSHPASS='***'; /usr/bin/sshpass -e /usr/bin/ssh -p 223 -o StrictHostKeyChecking=no -o UserKnownHostsFile=/dev/null -o LogLevel=quiet root@185.235.130.135
2021-01-10 21:51:28 true

2021-01-10 21:51:28 entre 2
2021-01-10 21:51:29 /usr/bin/ssh-copy-id: INFO: Source of key(s) to be installed: "/root/.ssh/id_rsa.pub"
/usr/bin/ssh-copy-id: INFO: attempting to log in with the new key(s), to filter out any that are already installed

/usr/bin/ssh-copy-id: WARNING: All keys were skipped because they already exist on the remote system.
(if you think this is a mistake, you may want to use -f option)

--> export SSHPASS=**********;/usr/bin/sshpass -e ssh-copy-id "-p 223" root@185.235.130.135 -o StrictHostKeyChecking=no 2>&1
2021-01-10 21:51:30 true
--> /usr/bin/ssh -p 223 -o StrictHostKeyChecking=no -o UserKnownHostsFile=/dev/null -o LogLevel=quiet root@185.235.130.135 test -d /usr/local/cwp/ && echo 'true' || echo 'false' 2>&1
2021-01-10 21:51:30 entre 3
2021-01-10 21:51:30 entre 4

So it connects successfully and drops.

I know the same issue was reported previously by other users and was gone with the latest build but I'm already using the latest build https://forum.centos-webpanel.com/index.php?topic=9483.msg33171#msg33171
Please help to fix this.

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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #1 on: January 11, 2021, 12:04:24 PM »
Hello

Please try to enable and disable the firewall knowing that port 2304 is open. This should be done on both servers

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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #2 on: August 04, 2022, 03:01:24 PM »
Hi, I did everything as the poster did & previously, I did similar setup & migrated many servers. Today not able to do cwp to cwp migration. I got same your as you get. Can anyone confirm is it bugs or it's my end issue?

CWPpro version: 0.9.8.1142
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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #3 on: August 15, 2022, 03:37:52 PM »
I have the same issue, the error message produced by GUI is "Connection Not Reached"
Logs say same as previous poster.
I also disabled FW on both sides.
Validated SSH connection without issue.

I then tried to use full backup imports. Transferred the zipfile to the new CWP, then initiated the Account restore which fails at "Problem when unzipping the file, the path /home/tmpback/vmail/cp/ is not available"

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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #4 on: August 17, 2022, 09:24:18 PM »
@enginama, few days ago I contacted with support & they confirm it's a bug & they will release a fixing with next update. current bug included version is: 0.9.8.1142
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Web Design, SSL, VPN, Professional Email & More

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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #5 on: August 17, 2022, 09:26:51 PM »
I submitted a ticket yesterday, they didn't tell me that but said "the issue is being looked at please wait".
So thanks you told me more than support would  ;)

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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #6 on: August 19, 2022, 03:49:56 PM »
On further investigation, I started going through all logs to find something on source server.
In 'secure' log (look in CWP-Log viewer under General-Secure).
I see that the root password is failing ... checked the password multiple times and its right.

Can others confirm that their problem looks to be the same?

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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #7 on: August 22, 2022, 02:38:22 PM »
still not working :(

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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #8 on: August 23, 2022, 09:58:05 AM »
On further investigation, I started going through all logs to find something on source server.
In 'secure' log (look in CWP-Log viewer under General-Secure).
I see that the root password is failing ... checked the password multiple times and its right.

Can others confirm that their problem looks to be the same?

Yes, same

Aug 23 11:55:50 s01 sshd[1343]: Failed password for root from xxxx port 58130 ssh2
Aug 23 11:55:50 s01 sshd[1343]: Failed password for root from xxxport 58130 ssh2
Aug 23 11:55:50 s01 sshd[1343]: Connection closed by xxx port 58130 [preauth]

My ssh port is 2222. I think the problem seems ssh port

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Re: CWP-CWP migration fails: Error API TOKEN
« Reply #9 on: August 25, 2022, 10:27:16 AM »
@enginama, few days ago I contacted with support & they confirm it's a bug & they will release a fixing with next update. current bug included version is: 0.9.8.1142

any update about your support ticket?

I am trying to conect ClientExec and I think the issue is the same