Author Topic: Ordered CWPpro Partner Licences - No licences - No Replies  (Read 283 times)

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Ordered CWPpro Partner Licences - No licences - No Replies
« on: January 19, 2021, 09:58:48 PM »
Hi Everyone,
Like another poster I have ordered CWPpro Partner Licences, I had no contact from the company whatsoever,
I have opened the ticked, then few days later sent another message.
This whole thing seem to be a bit doggy.
I have never dealt with that lack of customer support.
In addition I bought support as well, and I have customers waiting for their servers.
I think this was bad idea using CWP panel, I'm considering going back with Plesk.
Any idea, do they still trade?

Many Thanks

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Re: Ordered CWPpro Partner Licences - No licences - No Replies
« Reply #1 on: January 20, 2021, 03:32:40 AM »
I have been using their panel script for a year now with no issues when it comes to responding to paying customers.

Are you sure your order went through? As far as I remember you pay for the license and it is automatically activated with your server IP.

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Re: Ordered CWPpro Partner Licences - No licences - No Replies
« Reply #2 on: February 01, 2021, 09:34:52 AM »
Hi Everyone,
Like another poster I have ordered CWPpro Partner Licences, I had no contact from the company whatsoever,
I have opened the ticked, then few days later sent another message.
This whole thing seem to be a bit doggy.
I have never dealt with that lack of customer support.
In addition I bought support as well, and I have customers waiting for their servers.
I think this was bad idea using CWP panel, I'm considering going back with Plesk.
Any idea, do they still trade?

Many Thanks

Hi, there. The support works 24x7 and as I know answering as soon as possible. If you do not have the response I guess your ticket wasn't created.
Try to use the support portal https://support.centos-webpanel.com
You can ask me to solve any problem with your server for some money in pm  ;)
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