Author Topic: Backups empty when downloaded  (Read 658 times)

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Backups empty when downloaded
« on: March 17, 2021, 03:57:20 PM »
Hello,
I'm encountering a bit of a weird incident. I'm using "NEW Backup (Beta)", usually it works correctly, but in this server it generates files and folders on my local NAS, but the files are empty (example.tar.gz have 0).
I download the files using ftp, and i have not any incident with other installations CWP and no more too with other control panels.
In the server they have the correct MB, and i can generate a backup to keep it in the server, and it works.
Does anyone know why this can happen?
Thanks for your attention, and sorry for my English.

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Re: Backups empty when downloaded
« Reply #1 on: March 27, 2021, 10:20:58 AM »
Issue with the port 20, i open it in the server's firewall, but it don't do it...