Author Topic: Login panel for users keeps returning to login  (Read 1165 times)

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Login panel for users keeps returning to login
« on: April 28, 2021, 04:07:13 PM »
Hi all
Have got an annoying problem, I could not login to any of the user panels (5 users), tried 3 different browsers, ended up reinstalling clean copy of CentOS 7 and CWP pro.  So have a clean server,but still cannot login to the user panels, just keeps returning to the login panel.  It show the user is logged in on the CWP panel.  ran - tail -f /usr/local/cwp/php71/var/log/php-fpm*.log

and got the below:


==> /usr/local/cwp/php71/var/log/php-fpm.log <==
[28-Apr-2021 17:58:01] NOTICE: about to trace 17215
[28-Apr-2021 17:58:01] NOTICE: finished trace of 17215
[28-Apr-2021 17:58:06] WARNING: [pool cwpsrv] child 19520, script '/usr/local/cw                                                                                        psrv/htdocs/admin/admin/loader.php' (request: "GET /admin/loader.php?func=get_lo                                                                                        ad&_=1619625316132") executing too slow (5.587582 sec), logging
[28-Apr-2021 17:58:06] NOTICE: child 19520 stopped for tracing
[28-Apr-2021 17:58:06] NOTICE: about to trace 19520
[28-Apr-2021 17:58:06] NOTICE: finished trace of 19520
[28-Apr-2021 17:58:11] WARNING: [pool cwpsrv] child 19521, script '/usr/local/cw                                                                                        psrv/htdocs/admin/admin/loader.php' (request: "GET /admin/loader.php?func=get_lo                                                                                        ad&_=1619625316133") executing too slow (5.583360 sec), logging
[28-Apr-2021 17:58:11] NOTICE: child 19521 stopped for tracing
[28-Apr-2021 17:58:11] NOTICE: about to trace 19521
[28-Apr-2021 17:58:11] NOTICE: finished trace of 19521

==> /usr/local/cwp/php71/var/log/php-fpm-slowlog-cwpsrv.log <==
script_filename = /usr/local/cwpsrv/htdocs/admin/admin/loader.php
[0x00007fd224c1c530] session_start() /usr/local/cwpsrv/htdocs/admin/admin/loader                                                                                        .php:0

[28-Apr-2021 17:58:06]  [pool cwpsrv] pid 19520
script_filename = /usr/local/cwpsrv/htdocs/admin/admin/loader.php
[0x00007fd224c1d530] session_start() /usr/local/cwpsrv/htdocs/admin/admin/loader                                                                                        .php:0

[28-Apr-2021 17:58:11]  [pool cwpsrv] pid 19521
script_filename = /usr/local/cwpsrv/htdocs/admin/admin/loader.php
[0x00007fd224c1d530] session_start() /usr/local/cwpsrv/htdocs/admin/admin/loader                                                                                        .php:0

==> /usr/local/cwp/php71/var/log/php-fpm-slowlog-cwpsvc.log <==

==> /usr/local/cwp/php71/var/log/php-fpm-slowlog-findit.log <==

can anybody help me with this, even turned the firewall off...but still nothing

Richard

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Re: Login panel for users keeps returning to login
« Reply #1 on: April 28, 2021, 06:59:01 PM »
Managed to fix it myself..

It was the package causing the problem, used the default package and all ok.. :o

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Re: Login panel for users keeps returning to login
« Reply #2 on: April 28, 2021, 07:26:23 PM »
What version of cwp do you have installed?

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Re: Login panel for users keeps returning to login
« Reply #3 on: April 28, 2021, 11:27:21 PM »
This is a bug with today's patch  CWPpro version: 0.9.8.1056


I can no longer login user panel since this build was auto installed today.

Please can someone look into this urgently or suggest a manual fix ?


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Re: Login panel for users keeps returning to login
« Reply #4 on: April 28, 2021, 11:32:23 PM »
Please open a ticket and indicate this thread, we solve this problem for you

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Re: Login panel for users keeps returning to login
« Reply #5 on: April 28, 2021, 11:45:02 PM »
Done, ticket #137716 - open.

Thank you.

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Re: Login panel for users keeps returning to login
« Reply #6 on: April 29, 2021, 10:09:35 AM »
Any update to this please?

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Re: Login panel for users keeps returning to login
« Reply #7 on: April 30, 2021, 08:06:27 AM »
I had the similar problem.

Actually I was unable to log into CWP using the latest Firefox. I tried to clean cache, etc but nothing helped. At the same time , the browsers Chrome, Brave worked well. So I just suggest you to install another browser and check if the problem remains.

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Re: Login panel for users keeps returning to login
« Reply #8 on: May 03, 2021, 10:02:08 PM »

How have you solved your problem friend? Today I received the message of a new update of the cwp, I applied it and now my users cannot log in. :-[ :-[

Managed to fix it myself..

It was the package causing the problem, used the default package and all ok.. :o

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Re: Login panel for users keeps returning to login
« Reply #9 on: May 04, 2021, 06:08:36 AM »
Yes guys I am also getting the same problem. I am not able to log in to any user panel. Did anyone get resolves this problem? Please share it. Thanks, guys.

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Re: Login panel for users keeps returning to login
« Reply #11 on: May 04, 2021, 08:47:41 PM »
Please make sure you are on the latest version, if so, fill out a support ticket and refer to this forum thread and we will gladly resolve your issue.

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Re: Login panel for users keeps returning to login
« Reply #12 on: May 06, 2021, 08:47:27 AM »
Thanks for sharing the iformation