Author Topic: Roundcube: Server Error: STATUS: Internal error occurred  (Read 725 times)

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Roundcube: Server Error: STATUS: Internal error occurred
« on: October 20, 2021, 12:19:55 PM »
hi brothers, please help. i don't how to do, this issue make me crazy.

our Roundcube mail have a error, please screenshot: https://prnt.sc/1wucyd7

"Server Error: STATUS: Internal error occurred. Refer to server log for more information. [2021-10-20 07:40:23] (0.001 + 0.000 secs)."

and The message has gone...

i look the devcot log, here's the log from /var/log/dovecot.log

Code: [Select]
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: autoexpunge: Couldn't create dovecot.autoexpunge.lock lock: file_create_locked(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: open(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: Permission denied
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/.Trash/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: Failed to autoexpunge mailbox 'Trash': stat(/var/vmail/mysite.com/gerry.magill/.Trash/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: autoexpunge: Couldn't create dovecot.autoexpunge.lock lock: file_create_locked(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: open(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: Permission denied
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/.Spam/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: Failed to autoexpunge mailbox 'Spam': stat(/var/vmail/mysite.com/gerry.magill/.Spam/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: chdir(/var/vmail/mysite.com/gerry.magill//) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill/, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: autoexpunge: Couldn't create dovecot.autoexpunge.lock lock: file_create_locked(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: open(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: Permission denied
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/.Trash/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: Failed to autoexpunge mailbox 'Trash': stat(/var/vmail/mysite.com/gerry.magill/.Trash/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: autoexpunge: Couldn't create dovecot.autoexpunge.lock lock: file_create_locked(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: open(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: Permission denied
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/.Spam/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: Failed to autoexpunge mailbox 'Spam': stat(/var/vmail/mysite.com/gerry.magill/.Spam/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: chdir(/var/vmail/mysite.com/gerry.magill//) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill/, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/subscriptions) failed: Permission denied
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: autoexpunge: Couldn't create dovecot.autoexpunge.lock lock: file_create_locked(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: open(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: Permission denied
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/.Trash/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: Failed to autoexpunge mailbox 'Trash': stat(/var/vmail/mysite.com/gerry.magill/.Trash/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: autoexpunge: Couldn't create dovecot.autoexpunge.lock lock: file_create_locked(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: open(/var/vmail/mysite.com/gerry.magill//dovecot.autoexpunge.lock) failed: Permission denied
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: stat(/var/vmail/mysite.com/gerry.magill/.Spam/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)
Oct 20 07:40:23 imap(gerry.magill@mysite.com): Error: Failed to autoexpunge mailbox 'Spam': stat(/var/vmail/mysite.com/gerry.magill/.Spam/tmp) failed: Permission denied (euid=1000(sayanman) egid=12(mail) missing +x perm: /var/vmail/mysite.com/gerry.magill, dir owned by 101:12 mode=0700)

i try to Build Mail Server, but nothing happen

any possible how to solve this issue? thanks in advance brothers.

Thanks
fred




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Re: Roundcube: Server Error: STATUS: Internal error occurred
« Reply #1 on: October 20, 2021, 04:15:37 PM »
try to fix mail permissions via api
Code: [Select]
/scripts/cwp_api account mail_fix_permissions
more info
http://wiki.centos-webpanel.com/cwp-admin-api
VPS & Dedicated server provider with included FREE Managed support for CWP.
http://www.studio4host.com/

*** Don't allow that your server or website is down, choose hosting provider with included expert managed support for your CWP.

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Re: Roundcube: Server Error: STATUS: Internal error occurred
« Reply #2 on: October 21, 2021, 03:19:35 PM »
@studio4host thanks it solved the issue.